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MAINTENANCE
Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
Trouble
Oven will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting
Oven program ends in a
rapid speed
Possible Cause
a. Electrical cord for oven is
not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when
empty.
c. Spilled food remains in the
cavity.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suitable.
d. Food is not turned or
stirred.
Cooking time, power level is
not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level
is not suitable.
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level
is not suitable.
c. Food is not turned or
stirred.
The microwave oven may be
set to Demo mode.
Possible Remedy
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Use correct cooking time,
power level.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time,
power level.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
See "Setting Demo Mode
On/Off" on page 27 for
instructions.
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