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TROUBLESHOOTING
Problem
Possible Cause
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Sudden drop in gas flow or low flame.
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Flames blow out.
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Flare-up.
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Persistent grease fire.
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Flashback (fire in burner tube(s)).
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One burner does not light from other
burner(s).
Troubleshooting - Electronic Ignition
Problem (Ignition)
Possible Cause
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SECTION I
No sparks appear at any electrodes
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when Electronic Ignition Button is
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pressed; no noise can be heard from
spark module.
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SECTION II
No sparks appear at any electrodes
when Electronic Ignition Button is
pressed; noise can be heard from
spark module.
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SECTION III
Sparks are present but not at all
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electrodes and/or not at full strength
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Out of gas.
Excess flow valve tripped.
Vapor lock at coupling nut/LP cylinder connection.
High or gusting winds.
Low on LP gas.
Excess flow valve tripped.
Grease buildup.
Excessive fat in meat.
Excessive cooking temperature.
Grease trapped by food buildup around burner system.
Burner and/or burner tubes are blocked.
Grease buildup or food particles in end(s) of carryover tube(s).
Check Procedure
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Battery not installed properly.
Check battery orientation.
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Dead battery.
Has battery been used previously?
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Button assembly not installed
Check to insure threads are properly
properly.
engaged. Button should travel up and
down without binding.
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Faulty spark module.
If no sparks are generated with new
battery and good wire connections,
module is faulty.
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Output lead connections not
Are output connections on and tight?
connected.
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Output lead connections not
Are output connections on and tight?
connected.
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Arcing to grill away from burner(s).
If possible, observe grill in dark
location. Operate ignition system and
look for arcing between output wires
Weak battery.
and grill frame.
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All sparks present but weak or at
Electrodes are wet.
slow rate.
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Has moisture accumulated on elec-
Electrodes cracked or broken
trode and/or in burner ports?
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"sparks at crack".
Inspect electrodes for cracks.
Prevention/Solution
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Check for gas in LP cylinder.
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Turn off knobs, wait 30 seconds and light grill. If flames are still low, turn off knobs
and LP cylinder valve. Disconnect regulator. Reconnect regulator and leak-test. Turn
on LP cylinder valve, wait 30 seconds and then light grill.
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Turn off knobs and LP cylinder valve. Disconnect coupling nut from cylinder.
Reconnect and retry.
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Turn front of grill to face wind or increase flame height by turning gas valve to a
higher postion.
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Refill LP cylinder.
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Refer to "Sudden drop in gas flow" above.
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Clean burners and inside of grill/firebox.
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Trim fat from meat before grilling.
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Adjust (lower) temperature accordingly.
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Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position and let fire burn
out. After grill cools, remove and clean all parts.
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Turn knobs to OFF. Clean burner and/or burner tubes. See burner cleaning section
of Use and Care.
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Clean carry-over tube(s) with wire brush.
Prevention/Solution
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Install battery (make sure that "+" and "–" connectors are oriented
correctly, with "+" on cap end.)
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Replace battery with new alkaline battery.
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Unscrew button cap assembly and reinstall, making sure threads are
aligned and engaged fully.
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Replace spark module assembly.
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Remove and reconnect all output connections at module and
electrodes.
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Remove and reconnect all output connections at module and
electrodes.
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If sparks are observed other than from burner(s), wire insulation may
be damaged. Replace wires.
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Replace battery with a new alkaline battery.
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Use paper towel to remove moisture.
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Replace cracked or broken electrodes.
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