Problem
The appliance does not clean
as well as it used to.
Bigger dirt particles are not
sucked up anymore and fall
back on the floor.
The floor dries with stripes.
Possible cause
The wheels are blocked.
The clean water tank is empty.
The water strips are blocked.
The inside of the AquaSpin
nozzle is too dirty.
The microfiber Brushes are not
present.
The water channel of the wet
module and/or AquaSpin
nozzle is polluted or blocked.
You may have used too much
detergent.
The wheels are dirty.
Solution
times with water absorption mode
engaged before switching it off. If you
switch off the appliance and lift it up
immediately afterwards, the water that was
present between the brushes leaves a trace
of water on the floor (see 'Usage
restrictions').
Check the condition of the wheels. Remove
the dirt that blocks the wheels.
Refill the clean water tank.
Remove the two microfiber brushes, fill the
clean water tank with some water, and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the water strips are partially or
fully blocked and you can rinse them under
the tap (see 'Clearing blockages from the
wetting strips of the AquaSpin nozzle'). If
that does not help, you can try to carefully
open the holes with a needle.
Run the AUTOCLEAN program before
returning to cleaning. If there is dirt
accumulation in the edges of the nozzle,
remove it. Make sure to use the
AUTOCLEAN function after each use (see
'AUTOCLEAN after every use').
Place the microfiber brushes in the
AquaSpin nozzle (see 'AUTOCLEAN after
every use').
If you have checked the above and the
appliance still does not clean well, take it to
a Philips service center or contact the
Consumer Care Center.
Use the cleaning brush and clean the water
channel of the wet module and/or
AquaSpin nozzle (see 'Removing blockages
from the Vacuum & Mop set-up').
Make sure to use the right amount of
detergent.
Remove the dirt from the wheels.
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