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Problem
The appliance is not
charging.
The Mini Turbo brush does
not function properly.
When I use my vacuum
cleaner I sometimes feel
static electricity shocks.
Error code 'E2' appears on
the display.
Error code 'E3' appears on
the display.
Possible cause
The plug is not connected
properly to the socket-outlet or
the adapter is not inserted into
the wall socket properly.
The battery is not in.
The battery is not completely
inserted.
Wrong adapter connected.
The roller brush is blocked.
The roller brush is blocked by
fabric or surfaces during
cleaning.
The roller brush is not properly
inserted into the nozzle.
Your vacuum cleaner builds up
static electricity. The lower the
air humidity, the more static
electricity the appliance builds
up.
You vacuumed up dust and
dirt. This also causes static
electricity.
The temperature is too low.
The temperature is too high.
Solution
to a Philips service center or contact the
Consumer Care Center.
Make sure that the plug is connected
properly to the socket-outlet and that the
adapter is inserted into the wall socket
properly.
Please insert the battery.
Please insert the battery until you hear a
click sound.
Please use the original adapter.
If you have checked the above and the
appliance still does not charge, take it to a
Philips service center or contact the
Consumer Care Center.
Remove hairs from the brush with a pair of
scissors (see 'Cleaning the Mini Turbo
brush').
Keep the mini Turbo brush aligned with the
surface and do not push the Turbo brush
into soft surfaces.
Make sure the the roller brush is properly
inserted into the nozzle and that there is no
gap between the parts (see 'Cleaning the
Mini Turbo brush').
Make sure to touch the metal pin with your
hand while holding the appliance.
Make sure to touch the metal pin with your
hand, while holding the appliance.
Make sure the temperature in the room
where the appliance is used, stored, or
charged is above 5 °C.
Make sure the temperature in the room
where the appliance is used, stored, or
charged is below 35 °C. Do not expose the
device to direct sunlight or high
temperatures (near hot stoves, in
microwave ovens, or on induction cookers).
Batteries may explode if overheated.
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