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English
44
Problem
The floor is less wet than
usual.
One side of the floor under
the nozzle is less wet than
the other one.
There is no water on the
floor.
Possible cause
The wetting strips are blocked.
One of the two wetting strips is
blocked.
The clean water tank is empty.
The wetting strips are blocked.
Solution
for the blockage, just restart the appliance.
This might already solve the problem.
Remove the two microfiber brushes, fill
some water into the clean water tank and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the wetting strips are partially or
fully blocked and you can rinse them under
the tap (see 'Clearing blockages from the
wetting strips of the AquaSpin nozzle'). If
that does not help, you can try to carefully
open the holes with a needle.
Remove the two microfiber brushes, fill the
clean water tank with some water, and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the wetting strips are partially or
fully blocked and you can rinse them under
the tap (see 'Clearing blockages from the
wetting strips of the AquaSpin nozzle'). If
that does not help, you can try to carefully
open the holes with a needle.
Refill the clean water tank (see 'Using the
Vacuum & Mop set-up').
Remove the two microfiber brushes, fill the
clean water tank with some water, and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the wetting strips are partially or
fully blocked and you can rinse them under
the tap (see 'Clearing blockages from the
wetting strips of the AquaSpin nozzle'). If
that does not help, you can try to carefully
open the holes with a needle.
If you have checked the above and there is
still no water on the floor, take the
appliance to a Philips service center or
contact the Consumer Care Center.
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