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46
Problem
Bigger dirt particles are not
sucked up anymore and fall
back on the floor.
The floor dries with stripes.
There is too much foam
while cleaning, but also
during AUTOCLEAN.
It is difficult to clean stains.
The sound of the appliance
changed while cleaning.
Possible cause
The inside of the AquaSpin
nozzle is too dirty.
The microfiber Brushes are not
present.
The water channel of the wet
module and/or AquaSpin
nozzle is polluted or blocked.
You may have used too much
detergent.
The wheels are dirty.
You may have used too much
detergent.
There are still detergent
residues on the floor.
You may have used too little
water or taken too little time to
clean the stain.
There might be hairs or other
obstacles entangled around
the microfiber brushes
Solution
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the water strips are partially or
fully blocked and you can rinse them under
the tap (see 'Clearing blockages from the
wetting strips of the AquaSpin nozzle'). If
that does not help, you can try to carefully
open the holes with a needle.
Run the AUTOCLEAN program before
returning to cleaning. If there is dirt
accumulation in the edges of the nozzle,
remove it. Make sure to use the
AUTOCLEAN function after each use (see
'AUTOCLEAN after every use').
Place the microfiber brushes in the
AquaSpin nozzle (see 'AUTOCLEAN after
every use').
If you have checked the above and the
appliance still does not clean well, take it to
a Philips service center or contact the
Consumer Care Center.
Use the cleaning brush and clean the water
channel of the wet module and/or
AquaSpin nozzle (see 'Removing blockages
from the Vacuum & Mop set-up').
Make sure to use the right amount of
detergent (see 'Using the Vacuum & Mop
set-up').
Remove the dirt from the wheels.
Make sure to use the right amount of
detergent (see 'Using the Vacuum & Mop
set-up').
Clean the floor without detergent several
times. Wait a moment before going over
the same stain again.
Apply water and wait a moment. For
example you can go with the appliance
over the stain to apply water and come
back to the same stain in the end of the
cleaning session.
Remove the microfiber brushes and check
for obstacles and remove them (see
'Cleaning the AquaSpin nozzle').
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