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Using the Vacuum & Mop set-up
Problem
The appliance does not work
when I push the on/off
button.
The appliance stopped
working.
Possible cause
The battery is not connected.
The battery is empty.
You did not take the appliance
out of the After-Clean &
Storage station.
You pushed the on/off
button more than one time.
You did not connect the 3-in-1
Handheld to the appliance
correctly.
The appliance is clogged.
The microfiber brushes are
stuck.
You accidentally touched the
on/off
button with your
hand.
The dirty water tank may be
full. In this case, there is an
information icon shown on the
screen (see 'Display icons and
their meaning').
The appliance is clogged.
Solution
Connect the battery to the 3-in-1
Handheld.
To charge the battery, connect the 3-in-1
Handheld with the charger (see 'Charging').
Take the Vacuum & Mop set-up out of the
After-Clean & Storage station before
switching on the appliance.
Wait a few seconds and push the on/off
button again one more time.
Place the lower body of the appliance on
the After-Clean & Storage station. Then
connect the 3-in-1 Handheld to it.
Switch the appliance off and remove the
battery or 3-in-1 handheld. Then locate and
remove the cause of the blockage (see
'Removing blockages from the Vacuum &
Mop set-up'). After that, restart the
appliance. If you cannot identify the cause
of the blockage, restart the appliance. This
might already solve the problem.
Take the microfiber brushes out and place
them back (see 'Cleaning the AquaSpin
nozzle').
Tip: In case a microfiber brush is difficult
to remove, you can use the cleaning brush
handle to unlock the microfiber brush (see
'Cleaning the AquaSpin nozzle').
Switch on the appliance by pushing the
on/off
button.
Empty the dirty water tank (see
'AUTOCLEAN after every use').
Switch the appliance off and remove the
battery or 3-in-1 handheld. Then locate and
remove the cause for the blockage (see
'Removing blockages from the Vacuum &
Mop set-up'). After that, restart the
appliance. If you do not identify the cause
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