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Problem
It is not possible, to connect
the 3-in-1 Handheld to the
dust bucket.
The appliance stopped
working.
The sound of the appliance
changed while cleaning.
The appliance has a lower
suction power than usual.
Possible cause
You pushed the on/off
button more than one time.
You did not connect the 3-in-1
Handheld to the appliance
correctly.
The appliance is clogged.
The roller brush is stuck.
The filter case is assembled
upside down.
The filter case is not closed
properly.
You accidentally touched the
on/off
button with your
hand.
The appliance is clogged.
There might be hairs or other
obstacles entangled around
the roller brush.
Obstacles are blocking the
cyclone.
The filter and/or the cyclone
are dirty.
Solution
Wait a few seconds and push the on/off
button again one more time.
Connect the 3-in-1 handheld correctly to
the dust bucket.
Switch the appliance off and remove the
battery or powerhouse. Then locate and
remove the cause for the blockage. After
that, restart the appliance. If you cannot
identify the cause of the blockage, restart
the appliance. This might already solve the
problem.
Take the roller brush out and remove any
hair around the brush and the motor and
place it back (see 'Cleaning the roller
brush').
Invert the filter case. The round opening
should be visible (see 'Cleaning the dust
bucket ').
Make sure you hear a click when closing
the filter case. If it is difficult to close, the
foam filter is probably placed upside down.
Switch on the appliance by pushing the
on/off
button.
Switch the appliance off and remove the
battery or powerhouse. Then locate and
remove the cause for the blockage. After
that, restart the appliance. If you cannot
identify the cause of the blockage, restart
the appliance. This might already solve the
problem.
Please check for obstacles and remove
them (see 'Cleaning the roller brush').
Check the cyclone for obstacles and remove
them (see 'Cleaning the cyclone').
Empty the dust bucket. Clean the filter and
the cyclone. Make sure that you remove
any hair and dirt that is stuck in the cyclone.
You can remove the cyclone for easy
maintenance (see 'Cleaning the cyclone').
Make sure that you wash the filter at least
once a month if you use the appliance
regularly (see 'Cleaning the filter').
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