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10 C O M P L I A N C E W I T H L E G A L
A N D N O R M AT I V E R E Q U I R E M E N T S
Regulation (EU) 2017/745 on medical devices
Notified Body:
TÜV SÜD Product Service GmbH
Ridlerstrasse 65
80339 Munich, Germany
Manufacturer:
STORZ & BICKEL GmbH
In Grubenäcker 5-9
78532 Tuttlingen, Germany
11 W A R R A N T Y, L I A B I L I T Y, C O P Y R I G H T
11.1 Warranty
STORZ & BICKEL GmbH as the seller guarantees that the product is free of
defects in accordance with the requirements of German law and with our Ge-
neral Terms and Conditions (GTC), which form the basis of the purchase con-
tract. Of course, STORZ & BICKEL will only be subject to a warranty obligation
if the customer has purchased the products directly from us. If products are
purchased from third parties, warranty claims may only be asserted against
these third parties, and STORZ & BICKEL cannot provide any information on
the content of such claims.
In clarification, we would like to note once again, that the warranty extends
only to correcting such initial defects that exist despite proper handling of the
product in consideration of this Instructions for Use and further information
provided to users. Normal wear or tear to the products – and especially to
the batteries - is not considered a defect under warranty law. If the customer
has commissioned third parties with completing maintenance or repair of
the product, or if the customer uses external products, STORZ & BICKEL's
warranty obligations will only exist if the customer can prove that the defect
was not caused by use of the external service or external product.
STORZ & BICKEL will decide at its own discretion whether to correct a defect
covered by warranty law through repair or by delivering a new product to the
customer.
Any warranty claims must be directed to STORZ & BICKEL GmbH, In Gru-
benäcker 5-9, 78532 Tuttlingen, Germany.
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