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17 Troubleshooting
17 Troubleshooting
17.1
Troubleshooting the pruning shears and battery
Error
Display on the
pruning shears
and beeps
Pruning shears
1 light bar fla‐
do not operate
shes white.
after they are
switched on or
suddenly stop
working.
E 01
6 short beeps
E 03
6 short beeps
E 04
6 short beeps
E 02
6 short beeps
E 10 - E 13
6 short beeps
E 14
6 short beeps
The cutting per‐
1 light bar fla‐
formance of the
shes white.
pruning shears
deteriorates or is
insufficient.
0458-059-9601-A
Cause
The state of charge of
the battery is too low.
The state of charge of
the battery is too low
or the battery is dee‐
ply discharged.
Battery is too cold.
The battery is too
warm.
There is an error in
the battery.
There is an error in
the pruning shears.
The cutting blade is
jammed.
The diameter of the
branches to be cut is
too great.
The cutting frequency
is too high.
Pruning shears are
too hot.
No electrical contact
between the pruning
shears and battery.
The pruning shears or
battery are damp.
The state of charge of
the battery is too low.
Remedy
► Charge the battery.
► Try to charge the battery.
► If this step cannot be carried out: Do not
use the battery anymore; contact a
STIHL authorized dealer.
► Remove the battery.
► Allow battery to warm up.
► Remove the battery.
► Wait for the battery to cool down.
► Remove the battery and put it back in.
► Switch on the pruning shears.
► If the error continues to be shown: Do not
use the battery; consult a STIHL authori‐
zed dealer.
► Remove the battery and put it back in.
► Switch on the pruning shears.
► If the error continues to be shown: Do not
use the pruning shears; consult a STIHL
authorized dealer.
► Remove the battery.
► Remove the jam.
► Insert the battery.
► Switch on the pruning shears.
► If the error continues to be shown: Do not
use the pruning shears; consult a STIHL
authorized dealer.
► Cut cuttings with a smaller branch diame‐
ter.
► If the cutting blade is jammed while cut‐
ting: Release cutting blade,
► Reduce number of cuts per minute.
► Allow the pruning shears to cool down.
► Reduce the number of cuts per minute or
diameter of the branches to be cut.
► Remove the battery.
► Clean the electrical contacts in the bat‐
tery compartment.
► Insert the battery.
► Allow the pruning shears or battery to
dry,
18.6.
► Charge the battery.
English
10.3
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