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• Hand in the device and the battery charger at a recy-
cling centre. The plastic and metal parts used can be
separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to pro-
tect against a short circuit. Do not open the battery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Information on the battery act [BattG]
Used batteries and rechargeable batteries do
not belong in household waste, but should be
collected and disposed of separately.
• For safe removal of batteries or rechargeable batter-
ies from the electrical device and for information on
their type or chemical system, please refer to the addi-
tional information in the operating or assembly instruc-
tions.
• Owners or users of batteries and rechargeable batter-
ies are legally obliged to return them after use. The re-
turn is limited to household quantities.
• Old batteries may contain pollutants or heavy metals
that can harm the environment or human health. Re-
cycling old batteries and using the resources they
contain helps to protect these two important issues.
• The symbol of the crossed-out dustbin means that
batteries and rechargeable batteries must not be dis-
posed of with household waste.
16 Troubleshooting
Fault
The product cannot be started.
Poor cutting performance.
Product runs with difficulty/saw
chain jumps off.
Chain gets hot, smoke develop-
ment during sawing, discoloura-
tion of the rail.
Unusual vibration
17 Warranty conditions -
Scheppach 20V IXES series
Revision date 25/04/2024
Dear customer,
our products are subject to strict quality checks. However,
if a product does not function perfectly, we deeply regret
this and ask that you contact our customer service at the
Possible cause
The battery power is too weak.
The battery is not properly inserted.
On/off switch is defective.
The engine is defective.
Saw chain fitted incorrectly.
Saw chain is blunt.
Chain tension insufficient.
Chain tension insufficient.
Too little saw chain oil.
Guide rail is loose.
www.scheppach.com
• If the signs Hg, Cd or Pb are also located below the
dustbin symbol, this stands for the following:
– Hg: Battery contains more than 0.0005% mercury
– Cd: Battery contains more than 0.002% cadmium
– Pb: Battery contains more than 0.004% lead
• Rechargeable batteries and batteries can be returned
free of charge to the following places:
– Public disposal or collection points (e.g. municipal
works yards)
– Sales points for batteries and rechargeable batter-
ies
– Take-back points of the common take-back sys-
tem for old device batteries
– Take-back point of the manufacturer (if not a
member of the common take-back system)
• These statements are only valid for rechargeable bat-
teries and batteries sold in the countries of the Euro-
pean Union and subject to the European Directive
2006/66/EC. Different provisions can apply to the dis-
posal of rechargeable batteries and batteries in coun-
tries outside the European Union.
Fuels and oils
• Before disposing of the product, the fuel tank and the
engine oil tank must be emptied!
• Fuel and engine oil do not belong in household waste
or drains, but must be collected or disposed of sepa-
rately!
• Empty oil and fuel tanks must be disposed of in an en-
vironmentally friendly manner.
Remedy
Charge the battery.
Push the battery into the battery mount. The
battery clicks into place audibly.
Please contact our service department.
Fit the saw chain correctly.
Have the saw chain sharpened by a profession-
al or replace the saw chain.
Check the saw chain. Tension the saw chain if
necessary.
Check the saw chain. Tension the saw chain if
necessary.
Check the automatic oil system. Fill up with saw
chain oil if necessary.
Check that the guide rail is tightly fitted.
address specified below. We will also be glad to assist
you by telephone via the service number. The following
information is intended to help you to process and settle
your claim without any problems.
For the assertion of warranty claims, the following ap-
plies:
GB | 39
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