Thomas AQUA FLOORCLEANER CORDLESS Mode D'emploi page 25

Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, please
contact THOMAS customer service.
Problem
The wheels will not move or make a loud noise
when they move.
The appliance leaves water on the floor.
Dirt cannot be removed
when cleaning.
The appliance will not start.
The "Waste water tank" indicator does not light up
when the waste water tank is full.
The „waste water tank" indicator is flashing even
though the waste water tank is empty.
The "clean water tank" indicator is flashing
continuously.
Possible cause/solution
The wheels are jammed. Remove any foreign objects.
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a) The cleaning roller is too wet.
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longer be dripping. Use the ECO mode for cleaning.
b) The cleaning roller has absorbed foaming cleaning agent.
thoroughly under running water. If washing it is not sufficient, replace the cleaning roller with a new one.
c) The cleaning roller may be broken.
replace it with a new cleaning roller.
a) The cleaning roller is dirty. Remove the cleaning roller and clean it thoroughly. If the soiling is too
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severe and washing is not sufficient, replace the cleaning roller with a new one.
b) There are foreign objects in the suction channel, which have caused it to become clogged.
out the cleaning roller, carefully remove the foreign objects.
c) The suction channel is dirty, obstructing air circulation.
"Cleaning/6. Cleaning the cleaning roller" section.
a) The battery is flat. Charge the appliance and restart it.
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b) The mains plug of the charging base has not been correctly inserted.
cable correctly.
The waste water sensor may be incorrect.
a) The waste water tank may not be inserted correctly.
b) The appliance may be malfunctioning.
c) There are foreign objects in the suction channel, which have caused it to become clogged.
out the cleaning roller, carefully remove the foreign objects.
d) The suction channel is dirty, obstructing air circulation.
"Cleaning/6. Cleaning the cleaning roller" section.
a) The clean water tank may not have been inserted correctly.
b) The appliance may be malfunctioning.
Remove the cleaning roller and carefully wring it out. It should no
Remove the cleaning roller and clean it
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Check whether the cleaning roller is misshapen or damaged. If so,
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Remove the dirt as described in the
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Please contact THOMAS customer service.
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Remove the tank and reinsert it!
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Please contact THOMAS customer service.
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Remove the dirt as described in the
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Remove the tank and reinsert it!
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Please contact THOMAS customer service.
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After taking
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Insert the mains plug on the
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After taking
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