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Troubleshooting guide
Before requesting service for this unit, check the chart below for a
For detailed instructions, contact an authorized servicenter in
possible cause of the problem you are experiencing. Some simple
the U.S.A. and Panasonic Canada inc. Customer Care Centre
checks
or a minor adjustment on your part may eliminate the
in Canada.
problem and restore proper operation.
in the U.S.A., call 1-800-211-7262,
lf you are in doubt about
some
of the check points, or if the
e-mail consumerproducts @panasonic.com,
remedies indicated in the chart do not solve the problem, refer to
or visit www.panasonic.com
the directory of Authorized Service Centers to locate a convenient
in Canada, call 905-624-5505 or visit www.panasonic.ca
service center, or consult your dealer for instructions.
Probable cause(s)
|
Suggested remedy
Page(s)
While listening to FM broadcasts
Hiss is heard during
Modulation for the two types is different so | è Reduce the treble.
stereo broadcasts, but not
|some
noise
may
be
heard
during
stereo|
e Change the location and direction of the
during monaural ones.
broadcasts.
antenna.
e Use an outdoor antenna.
Excessive noise in both
Antenna location and direction poor.
e Use an antenna with more elements.
stereo and monaural
;
broadcasts.
Station is distant.
© Select "DSP DEFEAT.
"STEREO" and "TUNED"
Antenna location and direction poor.
e Change the location and direction of the
Station is distant.
è Use an outdoor antenna.
Stereo broadcasts highly
| Building or mountain nearby.
e Use an antenna with more elements.
distorted,
While listening to AM broadcasts
iji
oses
[essor
Low-pitched "hum" is
e Separate the power cord from the wires.
-
heard when a station is
;
tuned.
Electronic interference from the power cord;
® Use an outdoor antenna.
12
is fed to the speakers.
A continuous or
Interference from other appliances.
e Separate this unit from such appliances.
intermittent hiss is heard.
While enjoying the surround modes
Sound is not heard from
The
presence
setting of the speaker
has|
© Set the type and presence setting of each|
22, 38-39
the center, surround or
been incorrectly set to "NONE" or "OFF".
speaker correctly.
subwoofer speakers.
The DSP mode has been incorrectly set toj @ Set to SURROUND mode.
"STEREO"
SURROUND and SFC
DSP is off.
e Select "DSP ON".
cannot be selected.
SPEAKERS B is on
è Turns SPEAKERS B off.
Cannot play Dolby Digital
|The PCM FIX mode may be on.
e Turn PCM FIX mode off.
or DTS sources.
:
The DTS FIX mode may be on.
è Turn DTS FIX mode off.
An SFC mode is on.
e Switch to SURROUND
or STEREO mode.
ROT5307
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