13
Troubleshooting
Problem
Coffee only drips
through.
Coffee does not
flow.
Grinder does not
grind the coffee
beans.
Loud grinder noise
The bean symbols
flash even
though the bean
container is full.
The symbols for
cleaning
and
stand-by
flash
alternately.
Heft_Lattea_EU_2_3.indd 75
Cause
Grinding fineness is too
fine.
Water tank not filled or
incorrectly inserted.
Brewing unit is
obstructed.
Beans do not drop into
the grinder (beans are
too oily).
Foreign objects in the
grinder
Foreign objects in the
grinder
Insufficient quantity of
ground beans in the
brewing chamber
The brewing unit is
missing or is not properly
inserted.
The brewing chamber is
overfilled.
Solution
Set the grinding fineness
coarser.
Clean the brewing unit.
Run the integrated descaling
programme, if necessary.
Run the integrated cleaning
programme, if necessary.
Fill the water tank and make
sure it is inserted correctly.
If necessary, open the milk
shower until water flows out of
the appliance and then close it
again.
Clean the brewing unit
Tap lightly on the bean
container.
Call the hotline.
Call the hotline.
Press the button for one-cup
dispensing
or two-cup
dispensing
.
Insert the brewing unit properly.
Switch off the appliance and
switch it on again via the ON/
OFF button
(repeat if
necessary) until standby mode
is displayed
75
09.04.2014 14:04:24