Troubleshooting - Melitta Passione OT Mode D'emploi

4. Follow the further instructions on the display.
» The water hardness is automatically reset to the previous setting.
» The ready symbol appears on the display.
5. Re-adjust the water hardness if necessary, (see section 8.8 Setting the
water hardness on page 84).
9

Troubleshooting

If the actions listed below fail to rectify the problems or other problems not
listed here occur, contact our hotline (local rate).
The service number can be found behind the side cover (11) or in the Ser-
vice area of our website.
Problem
Coffee only emerges
from the outlet in
drips.
Coffee does not flow. Water tank not filled
Fill beans appears on
the display although
the bean container
is full.
Loud grinder noise.
Brewing unit cannot
be inserted after
removing.
System error appears
on the display.
Cause Action
Grinding fineness
ƒ
too fine.
Appliance soiled.
ƒ
ƒ
Appliance is covered
ƒ
inside with limescale.
ƒ
or inserted incor-
rectly.
Brewing unit
ƒ
clogged.
Coffee beans do ƒ
not drop into the
ƒ
grinder.
ƒ
ƒ
Foreign object in the
ƒ
grinder.
Handle for the
ƒ
locking mechanism
of the brewing unit
is not in the correct
position.
Drive is not in the
ƒ
correct position.
Software problem.
ƒ
ƒ
Troubleshooting
Set a coarser grinding fineness (see
section 7.6 on page 77).
Clean the brewing unit (see sec-
tion 8.3 on page 79).
Run the cleaning programme (see
section 8.6 on page 82).
Descale the appliance (see sec-
tion 8.7 on page 83).
Fill the water tank and ensure it is
positioned correctly (see sec-
tion 4.5 on page 62).
Clean the brewing unit (see sec-
tion 8.3 on page 79).
Press a direct key.
Tap lightly on the bean container.
Clean the bean container.
Coffee beans too oily. Use different
coffee beans.
Contact the hotline.
Check that the handle for the
locking mechanism is correctly
engaged (see section 8.3 on
page 79).
Press and hold the "Coffee
strength" button. Also press the
ON/OFF button. The appliance
initialises. Release buttons again.
Switch the appliance off and
on again (see section 4.1 on
page 58).
Contact the hotline.
87