Troubleshooting - Gaggia Milano MAGENTA PRESTIGE RI8702 Mode D'emploi

Troubleshooting

Problem
The machine does not
switch on.
The drip tray fills up
quickly.
The display
continuously shows the
"coffee pucks container
full" icon.
The machine requests
to empty the coffee
pucks container even if
it is not full.
The coffee pucks
container is full and the
"coffee pucks container
full" icon is not shown.
Impossible to remove
the brew group.
4219-465-03661 MAN. GAG.MAGENTA PRESTIGE 120V EN-FR Rev 01.indd 35
This chapter outlines the most common problems you may encounter while using
the machine. If you are unable to solve the problem using the information provided
below, visit the FAQ sections on www.gaggia.com or www.gaggia.it or contact the
either the Customer Service Centre or the local distributors in your country.
Cause
The machine is not connected.
The ON/OFF button has not been
pressed enough.
It is a normal phenomenon. The
machine uses water to rinse the
internal circuit and the brew group.
Part of the water flows through the
internal system directly into the
drip tray.
The coffee pucks container has
been emptied when the machine
was off.
The coffee pucks container has
been placed back too quickly.
The machine has not reset the
counter last time the coffee pucks
container has been emptied.
The drip tray has been removed
without emptying the coffee pucks
container.
The brew group is not in its correct
position.
Solution
Check that the power cord has been inserted
correctly.
Keep the ON/OFF button pressed for a few
seconds
Empty the drip tray when the red indicator
appears through the grill.
We recommend your placing a cup under the
dispensing spout to collect rinse water
Always empty the coffee pucks container when
the machine is on. If you empty the coffee
pucks container when the machine is off, the
coffee cycle counter does not reset. In this
case, the display shows the icon even if the
container is not full.
Always wait about 5 seconds when you replace
the coffee pucks container. This way, the
counter will reset to zero.
Always wait about 5 seconds when you replace
the coffee pucks container. This way, the
coffee grounds counter will reset to zero.
Always empty the coffee pucks container when
the machine is on. If you empty the coffee
pucks container when the machine is off, the
coffee cycle counter does not reset.
Once removing the dip tray, empty also the
coffee pucks container, even if it is almost
empty.
This way, the coffee pucks container will reset
to zero and it will start to count the coffee
pucks correctly again.
Close the service door. Switch the machine off
and then back on. Wait for the display to show
the ready message, then remove the brew
group.
English
35
21/01/2021 12:19:16