English
36
Problem
The brew group cannot
be inserted.
Coffee does not have
enough crema or it is
watery.
Coffee is not hot
enough.
The machine grinds the
coffee beans, but the
coffee does not come
out.
The coffee comes out
slowly or in drops.
4219-465-03661 MAN. GAG.MAGENTA PRESTIGE 120V EN-FR Rev 01.indd 36
Cause
The brew group is not in its correct
position.
The coffee grinder is set to a
coarse grinding.
The machine is performing its self-
adjustment.
The coffee outlet duct is clogged.
The set temperature is too low.
Check the menu settings.
The coffee grinder is set to a too
fine grinding.
The coffee dispensing spout is
clogged.
The nozzles of the coffee
dispensing spout are clogged.
The coffee grinder is set to a too
fine grinding.
The nozzles of the coffee
dispensing spout are clogged.
The machine circuit is clogged by
limescale.
Solution
The brew group has not been positioned
correctly before being placed back. Ensure that
the lever is in contact with the base of the brew
group and that the hook of the brew group is
in its correct position. See the "Reinserting the
brew group" chapter.
To reset the machine: place the drip tray with
the coffee pucks container back. Do not insert
the brew group. Close the service door, then
unplug the power cord and plug it back in.
Then try to reinsert the brew group and switch
the machine on again.
Adjust the coffee grinder to a finer grinding.
Dispense several cups of coffee so that the
machine adjusts itself automatically.
Clean the coffee outlet duct with a teaspoon
as described in the "Cleaning the brew group
under running water" section.
Set the menu temperature to "MAX".
Adjust the coffee grinder to a coarser grinding.
Dispense a pre-ground long coffee but without
actually adding pre-ground coffee.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
Adjust the coffee grinder to a coarser grinding.
Clean the nozzles of the coffee dispensing
spout with a small bottlebrush.
Descale the machine.
21/01/2021 12:19:16