7. Routine Maintenance
Alpha Active 4 System
Maintenance
Servicing
Service Period
Alpha Active 4 Pump
General Care, Maintenance and Inspection
Alpha Active 4 Mattress Replacement
General Care
Serial Labels
Mattress
The equipment has been designed to be virtually maintenance-
free between service periods.
Arjo will make available on request service manuals, component
parts lists and other information necessary for Arjo trained
personnel to repair the system.
Arjo recommend that the Alpha Active 4 system should be
serviced by an Arjo authorised service agent, after 12 months
running time has elapsed.
The Service symbol illuminates to indicate that the pump is ready
for a service (refer to "Service Indicator/Pump Fault" on page 9).
Check all electrical connections and power cord for signs of
excessive wear.
In the event of the pump being subjected to abnormal treatment,
e.g. immersed in water or dropped, the unit must be returned to
an authorised service centre.
Remove the top cover and inspect for signs of wear or any tears.
Check all zips are secure.
Check integrity of all connectors, including cell to manifold
connections.
Ensure all cell fasteners are correctly connected to the mattress
base sheet and are not loose or damaged.
Pump
The serial number for the pump is on the label on the back of the
pump case.
The mattress serial label can be found just inside the base cover
above the tubeset. Refer to "Alpha Active 4 Mattress
Replacement" on page 3.
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