Gb Troubleshooting; Troubleshooting; Selve Service Hotline - Selve SEL Plus Notice De Réglage

GB Troubleshooting

8. Troubleshooting

Problem
Motor does not work
Motor does not perform a short
movement at initial operation
UP and DOWN directions are
switched
Motor has stopped auto matically
when moving DOWN
Motor has stopped auto matically
when moving UP

9. SELVE Service Hotline

• Hotline: Phone +49 2351 925-299
• Download the operating manuals
at www.selve.de or QR scan
Cause
Electric connection defective
Thermal protection switch has
triggered
Electric connection defective
End positions are already set
End positions set incorrectly
Black and brown wire connected to
the switch incorrectly
Blockage/obstacle recognition has
triggered
Overload recognition has triggered
32
Solution
Check the connection
Wait for 5 to 20 minutes
Check the connection
Reset motor to state at delivery
Reset end positions
Switch wires
(black = DOWN, brown = UP)
Remove obstacle, check curtain run
Remove obstacle, check curtain
path, possibly select stronger motor