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Troubleshooting
Problem
No crema.
No steam from the
frothing wand.
Not enough froth
when frothing milk.
Manual Espresso Machine / User Manual
Cause
Coffee old or too dry.
Coffee not pushed down firmly
enough. Water pushes through
the coffee too fast.
Coffee too coarse.
Coffee blend not suited to
espresso coffee.
Tip of frothing wand (10) is
blocked.
Milk not fresh.
Milk not suitable.
Milk was too warm from the
start.
Not enough milk to froth.
Remedy
Use fresh coffee.
Tamp coffee grounds more firmly. Use a
finer grind.
Use a conical burr grinder to obtain a finer
and more consistent grind.
Change brand of espresso.
See "Cleaning the Frothing Wand". If
frothing wand (10) is clear of dried milk
deposits, but no steam comes out of the
frothing wand, then decalcify the frothing
wand as described. If the appliance is still
blocked, call Customer Service.
Use fresh milk.
Use lower fat content dairy milk. Non-dairy
milk won't froth as
well.
Use milk straight from the refrigerator
(34°F).
Use more cold milk.
21 / EN
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