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7
Troubleshooting
7.1 Problems, possible causes and remedies
Problem
Coffee runs down the
side of the portafilter.
Very little or no
coffee flows through
the portafilter.
Espresso brews out
only as drops.
Espresso brews too
quickly.
20 / EN
Cause
Portafilter (7) is not properly
inserted.
Edge of sieve is not free of
ground coffee
Screen inside brew head (6) is
dirty.
No water in tank.
The screen inside the brew head
(6) is blocked.
The sieve is blocked.
Coffee grounds are too fine or
packed down too firmly.
Machine blocked by calcium
deposits.
Ground coffee is too coarse.
Not enough coffee in the sieve.
Remedy
Turn the handle of the portafilter (7)
further to the right.
Turn off the machine, remove the portafil-
ter (7) holder and clean the
edges of the sieve.
Remove the screen in the brew head (6)
by removing the two screws that hold the
screen in place. Clean thoroughly with
warm water, dry and replace the screen.
Ensure the screws are tightly fixed back
on.
CAUTION! HOT.
Fill the tank with water.
Brew water through the screen without
the portafilter (7) inserted. If no water
comes through, unscrew the screen, clean
and replace.
Correction: Clean the sieve, insert into the
portafilter (7) and pump water through
without coffee. If no water comes through
the sieve call Customer Service to order a
replacement sieve.
Do not tamp coffee grounds so firmly. Use
a coarser grind of coffee.
Decalcify the appliance. See chapter 8c.
Use a finer grind.
Use more ground coffee.
Manual Espresso Machine / User Manual
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