Troubleshooting Guide - Hatco HWBI-S Serie Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Heated wells not hot enough.
Heated wells too hot.
No heat.
Auto-Fill system not working.
Food product not holding hot
enough.
Temperature control knobs heat
wrong well.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Probable Cause
Temperature Control set too low.
Heating element not working.
Temperature Control not working properly.
Voltage supplied is incorrect.
Temperature Control set too high.
Temperature Control not working properly.
Voltage supplied is incorrect.
Unit turned off.
Circuit breaker tripped.
Temperature Control not working properly.
Heating element not working.
Water level sensor is dirty and not "sensing"
properly.
Water not supplied to fill valve.
Left well is turned off.
Water fill valve malfunctioning.
Well being operated as a dry unit.
Control enclosure installed incorrectly.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker,
and allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Adjust Temperature Control to a higher setting.
Contact Authorized Service Agent or Hatco for assistance.
Verify correct voltage is supplied to unit. Low supply voltage
will cause improper heating.
Adjust Temperature Control to a lower setting.
Contact Authorized Service Agent or Hatco for assistance.
Verify correct voltage is supplied to unit. High supply voltage
will cause unit to overheat and my damage the unit.
Turn on unit.
Reset circuit breaker. If circuit breaker continues to trip,
contact Authorized Service Agent or Hatco.
Contact Authorized Service Agent or Hatco for assistance.
Perform the "Cleaning" procedure in the Maintenance
section with special focus on the water level sensor.
Verify water supply is correctly installed.
Turn on left well to allow Auto-Fill system to function properly.
Contact Authorized Service Agent or Hatco for assistance.
Allow unit to cool and fill with the appropriate amount of
water for wet operation. Wet operation promotes consistent
hot food holding.
Install control enclosure on the front side of the unit. Contact
Authorized Service Agent or Hatco for assistance.
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English
WARNING
Corrective Action
HWBISM-0722