s TROUBLESHOOTING
Problem
Possible cause and solution
Appliance does not
– Is the power plug connected to the power outlet?
function
– Check if the power socket is connected to the power
with another electrical device.
– Check if power cord or power plug are damaged. If yes,
do not use the appliance but bring it to a Solis service
centre.
The appliance can not
– Check if the glass jug is correctly positioned
be switched on
on the appliance base.
Some functions can
– Once a function button has been pressed and the hea-
not be activated
ting up phase has begun, the other buttons can not be
operated anymore. Exception: The START/STOP button.
An exception to this rule is the warm-keeping function
(see page 112 of this manual).
– If you wish to change a program, you either have to
elapse the currently activated program or press the
START/STOP button for 2 seconds to prematurely quit
the program.
The appliance makes
– The appliance is calcified. Descale the appliance as
loud noises during the
described.
heating phase
Brewing tea takes lon-
– The appliance is calcified. Descale the appliance as
ger than usual
described.
The tea is too strong
– Tea taste is highly individual.
or too weak
– If the tea is too weak, increase the amount of tea leaves.
– If the tea is too strong, use less tea leaves resp. remove
the tea strainer from the jug right after the steeping time
has elapsed.
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Problem
Possible cause and solution
The amount of tea
– Please note that different tea varieties absorb different
is smaller than the
amounts of water, the amount of tea in the end is there-
amount of water filled
fore smaller than the amount of water filled. Addition-
ally, a small amount of water evaporates during prepara-
tion.
Glass jug and/or tea
– Glass jug and tea strainer can take on the taste of espe-
strainer have taken on
cially intensive varieties of tea like e.g. peppermint or
the taste of the tea
other herbal or fruit teas and even be discoloured. This is
that has been brewed
normal and not an appliance defect. Clean the glass jug
and the tea strainer as described in the section "Clean-
ing".
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