What If; Error Rectification; Warranty / Procedure In Case Of Repair - Ivoclar Vivadent Bluephase C8 Mode D'emploi

What if ...

Symbol Causes
Apparatus is overheated or under-
cooled
Electronic component of the
power pack defective
Electronic component of the hand-
piece defective

Warranty / Procedure in case of repair

The warranty for Bluephase C8 is three years from the date
of purchase. Malfunctions resulting from faulty material or
manufacturing errors are repaired free of charge during the
warranty period. The warranty does not provide the right to
recover any material or non-material damage other than
the ones mentioned. The apparatus must only be used for
the intended purposes. Any other uses are contraindicated.
The manufacturer does not accept any liability resulting
from misuse and warranty claims cannot be accepted in
such cases. This is particularly valid for:
• damage resulting from improper handling.
• damage of components resulting from wear under
standard operating conditions.
• damage resulting from external influences, e.g. blows,
drop to the floor.
• damage resulting from incorrect set-up or installation.
• damage resulting from connecting the unit to a power
supply, the voltage and frequency of which do not
comply with the ones stated on the rating plate.
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Error rectification

Allow the apparatus to cool down (or assume room temperature if it is
undercooled) and try again after a certain time. If the error persists,
please contact your dealer or your local Service Center.
Disconnect power pack from the power supply and then connect it again.
If the error reappears, please contact your dealer or your local
Service Center.
Please contact your dealer or your local Service Center.
• damage resulting from improper repairs or modifications
that have not been carried out by certified Service
Centres.
In case of a claim under warranty, the complete apparatus
(handpiece, handpiece holder, power cord and light probe)
must be returned, carriage paid, to the dealer or directly to
Ivoclar Vivadent, together with the purchase document. Use
the original packaging with the corresponding cardboard
inserts for transportation. Repair work may only be carried
out by a certified Ivoclar Vivadent Service Center.
In case of a defect that cannot be rectified, please contact
your dealer or your local Service Center (see addresses on
the back cover). A clear description of the defect or the
conditions under which the defect occurred will facilitate
locating the problem. Please enclose this description when
returning the apparatus.