Korg ZERO Manuel D'utilisation page 32

Can't record/play audio or MIDI. No sound is output.
❑ Did you connect or disconnect the FireWire (IEEE 1394)
cable or turn the ZERO8's power on/off while the soft-
ware was running?
Exit all of your software; then turn the ZERO8's power off and on once
again.
For some models of computer, starting up your computer with the
ZERO8 already connected may cause operation to be unstable. In this
case, start up your computer before you connect the ZERO8.
❑ Did your computer enter the Standby (Suspend) or
Sleep mode?
After returning to normal operating mode, exit all software and
power-cycle the ZERO8. Then start up your software again.
❑ Is the KORG FireWire Audio/MIDI driver installed cor-
rectly?
In order to play back audio/MIDI using the ZERO8, you must install
the KORG FireWire Audio/MIDI driver. For details on the installation,
refer to "Installing the driver" (☞ p.27).
❑ Are multiple software programs running?
Error messages may appear if multiple software programs are running
simultaneously. In this case, you should exit the software you're not
using. In Windows, closing the window of a program does not neces-
sary exit the program; if the program is shown in the task bar, it is still
running. You must close any unneeded programs shown in the
taskbar.
❑ Have you correctly specified the input/output devices
you want to use?
Depending on the application you're using, you may need to make au-
dio/MIDI device settings. Refer to the owner's manual of the applica-
tion you're using, and specify the appropriate audio/MIDI devices.
32
Noise or clicks/pops are heard when you record or play back
on your computer
❑ Have you connected more than one ZERO4/ZERO8
unit, other audio interface, or other audio device to
your computer?
❑ Have you connected the ZERO8 to a FireWire (IEEE
1394) repeater hub?
Connect only a single ZERO8 to your computer, and check whether
the noise disappears. Depending on your system, noise may occur if
numerous audio devices are connected to your computer. If so, connect
only the ZERO8 to your computer.
❑ Are you using a FireWire device other than the ZERO8?
If the ZERO8 is connected to an external FireWire hard disk, you
should re-connect the ZERO8 directly to the FireWire connector (IEEE
1394 connector, iLink connector, DV connector) of your computer. Turn
off the power of all FireWire devices other than the ZERO8.
❑ While using the ZERO8, could you have performed a
task that involved a heavy processing load, such as ac-
cessing the CD-ROM drive or the network?
The system may not work correctly if a heavy processing load occurs
while using the ZERO8. Stop recording/playback, and then resume
recording/playback. If you are still unable to play/record correctly,
exit all software and reconnect the ZERO8.
If you're using Windows, you may be able to solve the problem by ad-
justing the buffer size in the KORG FireWire Audio/MIDI driver set-
tings.