Technical Service; Statement Of Limited Product Warranty; What This Warranty Covers & Who It Applies To; How Long The Warranty Lasts - Thermador MASTERPIECE Série Mode D'emploi

Notes
The cooktop regulates the heating element
▯
temperature by turning the heat source on and off; this
means that the reddish glow of the heat source
beneath the heating element may not always be
visible. If you select a low heat setting, the heat source
is frequently off; at higher settings it is seldom off. The
source turns on and off even at the highest settings.
You may hear a quiet hum when the heating elements
▯
are in the heating phase. The heating elements may
glow with different levels of brightness. Depending on
the angle from which you are looking at the heating
element, this glow may be visible over the marked
edge of the heating element. These are technical
characteristics. They have no effect on quality and
function.
Glass ceramic may have uneven areas on the surface
▯
due to the nature of the material itself. Because of the
mirror-like finish on the cooking surface, even
extremely small bubbles less than 1 mm in diameter
may be visible. These bubbles will not have any
adverse effect on the operation of the cooktop nor on
the durability of the glass ceramic cooking surface.
Depending on the countertop that is present in the
▯
kitchen, an uneven gap between the cooktop unit and
the countertop can occur. For this reason, a flexible
seal is provided around the entire cooktop unit.

STATEMENT OF LIMITED PRODUCT WARRANTY

What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances
in this Statement of Limited Product Warranty applies
only to the Thermador CEM304FS, CEM365FS,
CET304FS, CET366FS, CES304FS, CES365FS,
CES366FS ("Product" sold to you, the first using
purchaser, provided that the Product was purchased:
For your normal, household (non-commercial) use,
▯
and has in fact at all times only been used for normal
household purposes.
New at retail (not a display, "as is", or previously
▯
returned model), and not for resale, or commercial
use.
Within the United States or Canada, and has at all
▯
times remained within the country of original purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Thermador reserves the right to request proof of
purchase at the time any warranty claim is submitted to
confirm that the Product falls within the scope of this
limited product warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely event
of a safety notice or product recall.

Technical service

Contact our Technical Service Department if your
appliance needs repair. Our central Customer Service
Center (see below) will also be happy to supply you with
details on a center close to you.
E number and FD number:
When you contact our service, please have the Model(E)
number and the FD number for your appliance available.
You can find the identification plate with these numbers
on the underside of the appliance and in the appliance
booklet.
Questions? Please contact us. We look forward to
hearing from you!

ZZZWKHUPDGRUFRP
  0DLQ 6WUHHW 6XLWH 
,UYLQH &$ 

How Long the Warranty Lasts

Thermador warrants that the Product is free from defects
in materials and workmanship for a period of twenty-four
(24) months from the date of purchase. The foregoing
timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for
any reason whatsoever.

Repair/Replace as Your Exclusive Remedy

During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations
stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship.
If reasonable attempts to repair the Product have been
made without success, then Thermador will replace your
Product (upgraded models may be available to you, in
Thermador's sole discretion, for an additional charge). All
removed parts and components shall become the
property of Thermador at its sole option. All replaced
and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this
warranty shall not be extended with respect to such
parts. Thermador's sole liability and responsibility
hereunder is to repair manufacturer-defective Product
only, using a Thermador-authorized service provider
during normal business hours. For safety and property
damage concerns, Thermador highly recommends that
you do not attempt to repair the Product yourself, or use
23