Before Calling Service; Thermador® Support; Service; Parts And Accessories - Thermador MASTERPIECE Serie Mode D'emploi

Before Calling Service

If the igniters do not spark or the "on" indicator lights
(available in some models) do not glow, check the power
source to see if a fuse has blown or if the circuit breaker
has tripped.
Refer to the Statement of Limited Warranty in the Use
and Care Manual. See the Use and Care Manual for
troubleshooting information.
Product Rating Label
The rating label shows the model number and the FD
number (production number/product's unique identifier)
of your cooktop. It is located on the underside of the
cooktop.
THERMADOR® Support

Service

We realize that you have made a considerable
investment in your kitchen. We are dedicated to
supporting you and your appliance so that you have
many years of creative cooking.
Please do not hesitate to contact our STAR® Customer
Support Department if you have any questions or in the
unlikely event that your THERMADOR® appliance needs
service. Our service team is ready to assist you.
USA
800-735-4328
www.thermador.com/support
Canada
800-735-4328
www.thermador.ca
Rating Label Location
A Rating Label
Model Number and FD Number
The model number and the FD number of your appliance
are found on the rating label. Make a note of these
numbers in the space below to save time in the event
your appliance requires service.
Model #
Thermador
Customer Support
Keep your invoice or escrow papers for warranty
validation if service is needed.

Parts and Accessories

Parts, filters, descalers, stainless steel cleaners and more
can be purchased in the THERMADOR® eShop or by
phone.
USA
http://store.thermador.com/us
Canada
If you live in any of the Atlantic provinces, Ontario, or
▯
Québec contact:
Marcone
1.800.287.1627
If you live in any of the Territories, Manitoba,
▯
Saskatchewan, Alberta, or British Columbia contact:
Reliable Parts
1.800.663.6060
FD #
800-735-4328
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