STIHL Limited Emission
Control Warranty
Statement
This statement is given voluntarily,
based on the MOU (Memorandum of
Understanding) as agreed in April
1999 between Environmental Canada
and STIHL Limited
Your Warranty Rights and
Obligations
STIHL Limited is pleased to explain the
Emission Control System Warranty on
your equipment type engine. In Canada
new 1999 and later model year small off-
road equipment engines must be
designed, built and equipped, at the time
of sale, to meet the U.S. EPA
regulations for small non road engines.
The equipment engine must be free from
defects in materials and workmanship
which cause it to fail to conform with
U.S. EPA standards for the first two
years of engine use from the date of sale
to the ultimate purchaser.
STIHL Limited must warrant the
emission control system on your small
off-road engine for the period of time
listed below provided there has been no
abuse, neglect or improper maintenance
of your small off-road equipment engine.
Your emission control system includes
parts such as the carburetor and the
ignition system. Also included may be
hoses, and connectors and other
emission-related assemblies.
Where a warrantable condition exists,
STIHL Limited will repair your small off-
road equipment engine at no cost to you,
TS 410, TS 420
including diagnosis (if the diagnostic
work is performed at an authorized
dealer), parts, and labor.
Manufacturer's Warranty Coverage
In Canada 1999 and later model year
small off-road equipment engines are
warranted for two years. If any emission-
related part on your engine is defective,
the part will be repaired or replaced by
STIHL Limited free of charge.
Owner's Warranty Responsibilities:
As the small off-road equipment engine
owner, you are responsible for the
performance of the required
maintenance listed in your instruction
manual. STIHL Limited recommends
that you retain all receipts covering
maintenance on your small off-road
equipment engine, but STIHL Limited
cannot deny warranty solely for the lack
of receipts or for your failure to ensure
the performance of all scheduled
maintenance.
Any replacement part or service that is
equivalent in performance and durability
may be used in non-warranty
maintenance or repairs, and shall not
reduce the warranty obligations of the
engine manufacturer.
As the small off-road equipment engine
owner, you should be aware, however,
that STIHL Limited may deny you
warranty coverage if your small off-road
equipment engine or a part has failed
due to abuse, neglect, improper
maintenance or unapproved
modifications.
You are responsible for presenting your
small off-road equipment engine to a
STIHL service center as soon as a
problem exists. The warranty repairs will
be completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding your
warranty rights and responsibilities,
please contact a STIHL customer
service representative at www.stihl.ca
or you can write to:
STIHL Ltd.,
1515 Sise Road
Box 5666
CA-LONDON ONTARIO; N6A 4L6
Coverage by STIHL Limited
STIHL Limited warrants to the ultimate
purchaser and each subsequent
purchaser that your small off-road
equipment engine will be designed, built
and equipped, at the time of sale, to
meet all applicable regulations. STIHL
Limited also warrants to the initial
purchaser and each subsequent
purchaser that your engine is free from
defects in materials and workmanship
which cause the engine to fail to conform
with applicable regulations for a period
of two years.
Warranty Period
The warranty period will begin on the
date the utility equipment engine is
purchased by the initial purchaser and
you have signed and sent back the
warranty card to STIHL Ltd. If any
emission-related part on your engine is
defective, the part will be replaced by
STIHL Limited at no cost to the owner.
Any warranted part which is not
scheduled for replacement as required
maintenance, or which is scheduled only
for regular inspection to the effect of
"repair or replace as necessary" will be
warranted for the warranty period. Any
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