11. SERVICE AND REPLACEMENT PARTS
In the case of a product defect, please directly contact our customer service team. For this
purpose, we recommend that you retain the sales receipt as proof of purchase.
Our service team is naturally available at any time to assist you with additional questions
regarding the assembly and use of your SportPlus product as well as ordering spare parts.
Service time:
Service hotline:
Email:
URL:
National fixed-line network, call charges depend on your phone company/your phone
*
contract.
Please have the following information at hand when you call.
•
Operating instructions
•
Model number (located on the title page of this manual)
•
Description of accessory parts
•
Proof of purchase with purchase date
IMPORTANT NOTE:
Please do not send your product to our service team without being requested to do so. The
costs and risk of loss for unsolicited shipments will be borne by the sender. We reserve the
right to refuse to accept unsolicited shipments or to return the corresponding merchandise
to the sender carriage forward, that is, at the sender's expense.
Monday to Friday from 9:00 am to 6:00 pm
+44 2033184415*
Service@SportPlus.org
http://www.SportPlus.org
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