Troubleshooting; General; Troubleshooting Table - ETNA KIV12ZIL Mode D'emploi

TROUBLESHOOTING

General

If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob, turn off the (automatic) fuse switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact the service department.

Troubleshooting table

If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website 'www.etna.nl'.
Failure
E1
E2
E3
E4
E5
E6
E7
E8
E9
EN 14
Problem
Ceramic plate temperature
sensor failure--open circuit.
Ceramic plate temperature
sensor failure- -short circuit.
High temperature of ceramic
plate sensor.
Temperature sensor of the
IGBT failure (open circuit).
Temperature sensor of the
IGBT failure (short circuit).
High temperature of IGBT.
Supply voltage is below the
rated voltage.
Supply voltage is above the
rated voltage.
Ceramic plate temperature
sensor failure/invalid.
Solution
Call a service technician.
Touch "ON/OFF" key to restart
unit. Wait for the temperature
of ceramic plate return to
normal.
Call a service technician.
Touch "ON/OFF" key to restart
unit. Wait for the temperature
of IGBT return to normal.
Check whether the fan runs
smoothly; if not, Call a service
technician.
Please inspect the power
supply.
Call a service technician.