General; Troubleshooting Table - ETNA KI560ZT Mode D'emploi

TROUBLESHOOTING

General

If you notice a crack in the glass top (however small), switch the hob off immediately, unplug the
hob or turn off the (automatic) fuse switch(es) in the meter cupboard. In the event of a permanent
connection, set the switch in the power supply lead to zero. Contact the service department.

Troubleshooting table

If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first by checking the points mentioned below or
check for more information the website 'www.etna.nl'.
Symptom
The display lights up when
the hob is activated for the
first time.
The fan runs on for several
minutes after the hob has
been switched off.
A slight smell is noticeable
the first few times the hob
is used.
The pans make a noise while
cooking.
You have switched on
a cooking zone, but the
display shows 'u'.
A cooking zone suddenly
stops working and you hear
a signal.
The hob is not working
and nothing appears in
the display.
A fuse blows as soon as the
hob is switched on.
EN 20
Possible cause
This is the standard
set-up routine.
The hob is cooling.
The new appliance is
heating up.
This is caused by the energy
flowing from the hob to the
saucepan.
The pan you are using is
not suitable for induction
cooking, or has a diameter
of less than 12 cm.
The preset time has ended.
There is no power supply
due to a defective cable or
a faulty connection.
The hob has been wrongly
connected.
Solution
Normal operation.
Normal operation.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
Use a suitable pan.
Switch off the bleep by
touching the + key of the
timer.
Check the fuses or the electric
switch (if there is no plug).
Check the electrical
connections.