Atlantic CALYPSO Notice D'utilisation page 115

Warnings
13. Troubleshooting
In case of any malfunction, absence of heating or release of steam when drawing off, turn
off the power supply and notify your installer.
13.1. Error code indications
Repair work should only be performed by a professional.
Interrupt the alarm signal by pressing OK. Once the fault has been resolved, the error
message reappears for final clearance.
Code
Cause
shown
Middle tank sensor
Err
(water T°) defective
W.3
or outside the meas-
uring range (tem-
perature <0° C or >
85° C).
No water in the tank,
Err
or the ACI connec-
W.7
tion open.
No communication
Err
between the control
W.10
panel and the power
board
No off-peak signal
Err
detection.
W.11
Date/Time not set
Err
H.15
Top tank sensor
Err
defective (tempera-
W.17
ture < 0 °C or > 110
°C)
Installation
Consequences
Cannot read water
temperature: No
heating.
No heating.
Heating by the
electric backup in
degraded mode up
to 55 °C
The water heater
operates without
taking account of off-
peak periods.
The water heater
operates without
taking account of the
programmed time
slots.
Heating to the pro-
grammed setpoint.
Only the displayed
amount of hot water
is inconsistent.
Use
Diagnostics and
troubleshooting
Check the connections and cor-
rect positioning of the sensor.
Check the sensor's ohmic
value.
If nothing to report, replace the
sensor.
Fill the tank with water.
Check the ACI circuit (con-
nection AC, wiring and water
conductivity).
Check the connections and con-
nection cables between the con-
trol panel and the power board.
Check the wiring the transmis-
sion of the off-peak time signal.
Change the activation settings.
Enter the date and time.
Check the connections and
correct positioning of the sen-
sor. Check the sensor's ohmic
value.
If nothing to report, replace the
sensor.
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