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Troubleshooting
PROBLEM
POSSIBLE CAUSE
The Air Fryer does not work.
The appliance is not
plugged in.
You have not set the Timer.
The food is not done after
Too much food has been added
the recommended time.
to the Crisper Basket.
The temperature was set
too low.
Food is fried unevenly in the
Certain types of food need to
Air Fryer.
be shaken halfway through the
preparation time.
Snacks are not crispy when they
The food was not dry enough
come out of the Air Fryer.
or needs more oil.
I cannot slide the Crisper
There is too much food in the
Drawer into the appliance
Crisper Basket.
properly.
The Crisper Basket is not placed
in the Crisper Drawer correctly.
16 ∙ troubleshooting
All manuals and user guides at all-guides.com
SOLUTION
Plug the mains plug into
a grounded wall socket.
Turn the Timer Dial to the
required preparation time
to switch the appliance on.
Use less food and cook in
batches if necessary. Your food
will also cook more evenly.
Turn the Temperature Dial to the
required temperature setting
(see "Settings" chart, page 14).
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through
the preparation time (see
"Settings"chart, page 14).
Make sure to properly dry the
food or lightly brush some oil
onto the snacks for a crispier
result.
Do not fill the Crisper Basket
beyond the MAX line.
Push the Crisper Basket down
into the Crisper Drawer until you
hear a "click" sound.
PROBLEM
POSSIBLE CAUSE
White smoke is coming out of
Your food is too greasy.
the appliance.
The Crisper Drawer still
contains residue from previous
use.
Fresh fries are fried unevenly in
Certain types of food need to
the Air Fryer.
be shaken halfway through the
preparation time.
Fresh fries are not crispy when
The crispiness of the fries
they come out of the Air Fryer.
depends on the amount of oil
and water in the fries.
Troubleshooting
SOLUTION
When you fry greasy items in
the Air Fryer, a large amount
of fat will leak into the Crisper
Drawer, The fat produces
white smoke and the Crisper
Drawer may heat up more than
usual. This does not affect the
appliance or the end result.
White smoke is caused by
grease heating up in the Crisper
Drawer. Make sure you clean the
Crisper Drawer properly after
each use.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through the
preparation time (see "Settings"
chart, page 14).
Make sure you dry the potato
sticks properly before you add
the oil.
Cut the potato sticks smaller
for a crispier result.
Add slightly more oil for
a crispier result.
troubleshooting ∙ 17
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