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Problem
The milk does not froth. The milk carafe is dirty or it has not
The milk carafe does
not fit in.
The "INTENZA+" filter
cannot be inserted.
The "INTENZA+" filter
cannot be activated.
There is some water
under the machine.
The machine is in
DEMO mode.
Cause
been inserted correctly.
The milk dispensing spout is not
open completely.
The milk carafe has not been
assembled with all its parts
The type of milk used is not
suitable for foaming.
The upper part of the carafe has
been positioned on the wrong side.
Remove air from the filter.
The tank still contains some water.
The rubber seal is not inserted onto
the "INTENZA+" filter.
Another filter is already active
The drip tray is too full and has
spilled over.
Once switching on the machine,
a combination of (HOME
CLEAN/SET
– HOME
- CLEAN/SET
) buttons had
clean/setting
been pressed.
clean/setting
Solution
Clean the carafe and ensure to place and insert
it correctly.
Check that the milk dispensing spout is in its
right position.
Ensure that all components (especially the milk
tube) have been correctly assembled.
The amount and the quality of foam may vary
depending on the type of milk.
Make sure that the transparent tab and the
graduated lines are positioned outwards.
Let the air bubbles flow out of the filter.
Empty the water tank before installing the filter.
Check the packaging and insert the seal onto
the "INTENZA+" filter.
The machine indicates the filter usage in
percentage.
However, if you want to activate a new filter
before the one currently in use has expired,
the latter must be deactivated first and as
described in section "Replacing INTENZA+
water filter"
Empty the drip tray when the indicator appears
though the tray. Always empty the drip tray
before starting the descaling procedure.
Turn off and back on the machine by pressing
-
the ON/OFF
HOME
HOME
English
button on the control panel.
ON/OFF
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