Service; Troubleshooting And Repair - SMA SUNNY HIGHPOWER PEAK1 Instructions D'installation

8 Service

8 Service

8.1 Troubleshooting and Repair

The information is organized in tables showing
messages appearing in the LCS-Tool, known as
events. The tables contain descriptions of events as
well as explanations of which actions to take when
an event occurs.
Event type
ID
Display
Description
Measures
DNO
SMA Service Line
PV
Grid-Related Events
ID Status
message
1–6
7–9
10–15
16–18
19, 22
38 SHP75-10-STP60-10-IA-xx-20
Indicates whether the event is of the grid, PV, internal or fail safe category.
The specific event ID.
Text shown in display.
Description of the event.
Description of which action to take prior to contacting any other parties.
If the prescribed action has not identified the malfunction, contact the DNO for further
assistance.
If the prescribed action has not identified the malfunction, contact Service for further
assistance (see Section 10 "Contact", page 52).
If the prescribed action has not identified the malfunction, contact the PV module
supplier for further assistance.
Description
Grid voltage too low.
Grid voltage average too
high for ten minutes.
Grid voltage too high.
The inverter has detected a
voltage peak on the grid.
Grid frequency too low or
too high.
Measures
Check voltage and AC
installation. If the voltage is
zero, check the fuses.
Check that the installation is
correct in accordance with the
installation manual. If so,
request a new grid code file
with increased voltage limit or
reactive power for voltage
suppression.
Check voltage and AC
installation.
Check voltage and AC
installation.
Check power frequency.
SMA Solar Technology AG
DN SMA S PV
O ervice
Line
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Installation Guide