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Special warnings and fault reporting
During the warranty period, only a service center authorized by the manufacturer may carry
out any repairs.
Before making any repairs, make sure the appliance is disconnected from the power mains either
by removing the fuse or by disconnecting the power plug from the wall outlet.
Any unauthorized repairs of the appliance may result in electric shock and short circuit hazard;
therefore, do not perform them. Leave such work to an expert or a service technician.
In case of minor problems with appliance operation, check this manual to see if you can fix the
problem yourself.
If the appliance is not operating properly or at all due to inappropriate operation or handling, a visit
from a service technician shall not be free of charge, even during the warranty period.
Save the instructions for future reference and pass them on to any subsequent owners or users of
the appliance.
Following is some advice on rectifying some common problems.
Problem/error
The main fuse in your home trips
often.
The oven lighting does not work.
Control unit is not responding, the
screen is frozen.
Error code ErrX is displayed.
In case of a double-digit error code,
ErXX will be displayed.
Sparks appear in the oven
If the problems persist despite observing the above advice, call an authorized service technician.
Repair or any warranty claim resulting from incorrect connection or use of the appliance shall not
be covered by the warranty. In this case, the user will cover the cost of repair.
Troubleshooting table
Cause
Call a service technician.
The process of changing the light bulb in the oven is
described in the chapter Replacing the bulb.
Disconnect the appliance from the power mains for a few
minutes (undo the fuse or switch off the main switch); then,
reconnect the appliance and switch it on.
There is an error in the electronic module operation.
Disconnect the appliance from the power mains for a few
minutes.
If the error is still indicated, call a service technician.
Make sure all lamp covers are securely fastened and that
all spacers are fitted on the wire guides.
Make sure the guides in the oven are correctly placed.
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