Troubleshooting:
•
Set the air control handle to the middle position or move the air control handle from the center towards the left.
•
If the stove is over 1 year old or has been used extensively, check the gaskets and replace them if necessary. Gaskets wear
out over time, and heat can cause them to lose their ability to keep the stove door tightly sealed.
•
If there is excessive draft in the chimney, it may be necessary to install a damper in the chimney to control the draft.
Contact your dealer for assistance if needed.
The stove burns poorly / doesn't ignite / chimney draft is weak:
Troubleshooting:
•
Is there a sufficient bed of embers to ignite the new wood you're placing on?
•
Have you placed at least 2 smaller pieces of firewood?
•
Is the firewood dry (maximum 20% moisture content)?
•
Have you fully opened the air damper?
•
Is there enough airflow into the room where the stove is located?
•
Specific conditions around the chimney can lead to problems. Is the chimney's diameter and length suitable for the stove?
•
Is there anything around the top of the chimney (roof ridge, trees, or similar) that might hinder optimal performance?
•
Is the chimney obstructed?
•
Are stovepipes and transitions properly sealed?
•
Is any cleaning door tightly closed?
•
Is there a damper on the pipe or chimney that is closed?
•
Is there a liner in the chimney (if it's a masonry chimney)?
•
Is the chimney cold and therefore not creating enough updraft/draft?
•
Is it necessary to extend the chimney, install a stainless steel liner, or use a chimney fan to create the necessary draft? If
the above doesn't resolve the issue, it may be necessary to contact your dealer or chimney sweep.
Smoke and Soot Odor:
Troubleshooting:
•
Is there downdraft in the chimney? This can occur in certain wind directions.
•
The chimney might be too short in relation to the roof ridge and/or surrounding trees/buildings, not providing sufficient
draft.
•
Ensure there are no open windows where smoke can enter.
•
Keep the door closed while there are flames in the stove. (If the door is opened while flames are present, smoke can escape
into the room.)
•
Is the firewood dry (maximum 20% moisture content)?
•
Is the air control handle closed too far?
•
Is there a sufficient bed of embers to ignite the new wood you're placing on?
Glass Soots Up When Using the Stove:
Troubleshooting:
•
Is the firewood too moist (maximum 20% moisture content)?
•
Is the temperature in the combustion chamber too low? Open the air control handle further.
•
Insufficient draft in the chimney.
•
The air control handle is closed too much.
•
The door is closed too early during lighting.
•
The firewood is placed too close to the glass.
•
There is insufficient airflow into the room.
Smoke comes out when the door is opened or slightly ajar:
Troubleshooting:
•
When you open the door, the negative pressure in the stove disappears, making it easier for smoke gases to escape into the
room rather than passing through the smoke baffle plates. Therefore, never open the door while there are flames. If there
are flames, there are smoke gases!
•
Some types of wood can release smoke gases even if there are no flames, especially if there hasn't been enough air or a bed
of embers during combustion. The logs may continue to release smoke for a while after the fire has gone out – wait before
opening the door.
•
There is insufficient draft in the chimney.
•
Turn off the kitchen hood extractor fan, even if it's active in another room. If turning off the extractor fan is not possible,
ensure that the stove gets fresh air from outside (consider opening a window).
White Glass (if the glass appears slightly cloudy and white):
TermaTech A/S, Gunnar Clausens Vej 36, DK-8260 Viby J
www.termatech.com
03-07-2024 LP
Item no. 99-291 / 101-212
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