Dreame DreameBot L10s Pro Manuel D'utilisation page 20

FAQ
EN
Problem Type
Robot does not turn on
Robot does not
recharge
Robot does not return
to charging dock
Robot is
malfunctioning
Robot is making a
strange noise
Robot no longer cleans
efficiently or leaves
dust behind
Robot cannot connect
to Wi-Fi
Robot does not
perform scheduled
cleaning
18
Possible Cause & Solution
Battery level is low. Recharge the robot at the charging dock, then try again.
The ambient temperature is too low (below 0°C) or too high (above 40°C). The operating temperature of the robot is 0°C
to 40°C.
The charging dock is not receiving power. Please confirm that both ends of the power cord are plugged in correctly.
Poor contact. Clean the charging contacts of the charging dock and the robot.
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Turn off the robot and then reactivate it.
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
The dust bin is full. Please clean it.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
There may be something wrong with the Wi-Fi connection. Reset the Wi-Fi, download the latest version of the app, and try
reconnecting.
Location permission may not have been granted. Please ensure the location permission on the app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery left.