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2
*
YEARS
COMPLEMENTS GUARANTEE
Any reclamation against guarantee should be made by an online dec-
laration, via the www.grepool.com/en/after-sales website, together
with receipt of purchase. You may be asked for photographs to justify
the claim. No returns of material will be accepted without previous
agreement. The client will support all costs of all returns of goods,
(packaging and transport).
AFTER VERIFICATION AND CONFIRMATION OF A MANUFACTUR-
ING DEFECT
→ The products that eectively show defects will be repaired or will be
replaced free of transport costs.
The guarantee is limited to the repair or replacement of the defective
part. It does not include, under any circumstance, the payment of com-
pensation for harm and damages.
THE GUARANTEE IS NOT APPLICABLE IN THE FOLLOWING SIT-
UATIONS:
→ Use of materials that do not comply to our instructions.
→ Damages caused by mishandling or an installation not complying
with the instructions.
→ The maintenance instructions were not followed.
→ Inappropriate or wrong use of the chemical product.
IMPORTANT:
Manufacturas Gre interchanges components in exchange
for others to be veried. If, after the verication no anomaly
or dysfunction is detected, Manufacturas Gré reserves the
right to invoice the client for the cost for transport and other
diverse expenses.
DURATION OF THE GUARANTEE:
Gre pools are subject to the legal 2- years guarantee established by the
General Consumers and Users Defence Act counting from the date of
purchase and according to the terms of the same. We remind you that
for the guarantee to be applicable the purchase receipt should be pre-
sented and/or the return of the product. Manufacturas Gre also grant
an additional 2-year commercial guarantee for this pool model, that
is to say making a total of 4 years, exclusively regarding the metallic
parts of the pool structure. This additional commercial guarantee will
not aect the rights of the consumer according to the legal guarantee.
The following is excluded from both guarantees:
→ The PVC Liner, in the case of disassembly and re-assembly of the pool
→ Stains or decolouring that can appear in the liner due to its use
→ Damages to the pool derived from poor ground preparation where
the pool is located
→ Damage to the pool derived from burial of the same
→ Any damage to the pool derived from misuse of the same, according
to the instruction manual
Guarantee card
Keep your manual with the purchase justication (payment
receipt) for any type of reclamation.
Likewise, all plastic parts are excluded from the additional commercial
guarantee, that is to say:
→ The liner
→ Any decorative part
To be able to benet from the guarantee, your pool should include this
document.
Guarantee valid for pools sold after 1 January 2016.
→ Liner: 2 years for the seams and water tightness in normal condi-
tions of use. The guarantee does not include: Ripping, tears, break-
ages, stains ( caused by pouring treatment products directly into
the water ), stains linked to the growth of algae, stains related to the
decomposition of foreign bodies in contact with the liner, stains and
decolouring resulting from the action of oxidising products, colour
maintenance and wear due to friction of the material over diverse
surfaces. Deformation of the liner that has been left without water
for 24 hours (never completely empty the pool). You should keep the
label with the serial number of the liner that is on the product and on
its packaging. This number and a sample of the liner will be required
for any eventual reclamation against the guarantee.
→ Filter group: The pump has 2 years guarantee (electrical problem ),
in normal conditions of use. The guarantee does not cover breakage
of parts (pump base/sand deposit, pre-lter cover, multi-directional
trap...), wear due to a poor connection, use of the pump without wa-
ter, wear due to abrasion or corrosion ( the lter group should be locat-
ed in a cool and dry position, kept protected from water splashing ).
→ Other components: 2 years.
THE FOLLOWING IS NOT INCLUDED IN THE GUARANTEE:
→ Cuts in the liner
→ The assembly and lter connection
→ The assembly
→ The lling with water
→ Installation of the edges
→ The wintering
→ Maintenance
AFTER SALES SERVICE WITHOUT GUARANTEE:
The guarantee is valid in all the UE countries, UK and Switzerland.
GRE oers the buyer -in addition to the rights of guarantee from the
seller that correspond by law and without limiting them- an additional
right according to the conditions of the following obligations guaran-
teed for new products.
→ In the case of problems, contact us:
www.grepool.com/en/after-sales
E N
guarantee
5 YEARS
2 7
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