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14
Troubleshooting the sauna heater
Information!
Contact the dealer during the guarantee period in the event of faults.
See the instructions for the control panel for details of faults not covered in this user guide.
Table 1: Troubleshooting the sauna heater
Symptom
Possible cause
Heater element
Temperature settings on control panel do not cor-
1.
in heater stone
respond to operating status?
compartment does
Water reservoir in operation? Only two of the
2.
not warm up.
three heater elements in the stone compart-
ment can operate at the same time as the tank,
otherwise excessive current is drawn from the
electricity supply. This is not a fault outside nor-
mal operation.
Some of the heater fuses on the main switch-
3.
board can have tripped out?
Resistor coil in the heater element faulty?
4.
Internal heater PCB fault?
5.
Lights in the sauna
Is lighting connected via the heater?
1.
do not come on
Internal heater PCB fault?
2.
when switched on
at the control panel.
Heater does not
The main power switch is off ?
1.
work, control panel
Circuit breaker tripped on main electical panel.
2.
does not light up.
Loose contact in cabling between heater and
3.
control panel?
The specifi c 12VDC output on one of the PCB's
4.
RS485 modular jack to the control panel is faulty
due to short-circuit?
Transformer on PCB in heater faulty?
5.
Control panel faulty?
6.
The fuses or circuit
There is a short-circuit at the heater GND. Can
1.
breaker in the build-
be due to a faulty heater element?
ing breaker panel
Lighting connected to and controlled via the
2.
trips as soon as the
heater faulty?
heater is turned on.
The heater has not been used for a long period,
3.
causing an insulation fault in the heater ele-
ment?
Heater has had too much water poured on it?
4.
Other internal heater fault?
5.
Remedy
Set temperature to correspond to heater element
1.
operation in stone compartment.
See the instructions supplied with the control
2.
panel.
Check and replace/reset the fuses in the main
3.
switchboard.
An authorised electrician is required to fi nd the
4.
fault.
An authorised electrician is required to fi nd the
5.
fault.
Verify with authorized electrician who performed
1.
installation of heater/lighting.
An authorized electrician is required to fi nd the
2.
fault.
Turn heater main power switch.
1.
Check and replace/reset the fuses in the main
2.
switchboard.
Switch off heater main power switch and connect
3.
each/paired cable to the control panel. Switch on
heater main power switch again. If this does not
help, an authorized electrician is required to fi nd
the fault.
Requires an authorized electrician to fi nd the fault,
4.
faulty 12VDC output is indicated by LED out next
to the RS485 output. Note: if the fault is in the
RJ10 cable to the control panel, do not click into
a working vacant RS485 outlet to avoid causing a
fault in that outlet. RJ10 cable must be replaced/
contacts fi tted in the event of a fault.
An authorized electrician is required to fi nd the
5.
fault.
An authorized electrician is required to fi nd the
6.
fault.
1,2,3,4,5. Do not use the heater, switch off at main
heater main switchboard trip and disconnect heat-
er fuses on the main switchboard. An authorized
electrician is required to fi nd the fault.
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