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TROUBLESHOOTING CHART
Symptom
Possible Cause(s)
Motor will not operate or
1. Damaged or stuck
runs in one direction only
solenoid
2. Switch inoperative
3. Broken wires or bad
connection
4. Damaged motor
5. Solenoids not grounded
Winch will not shut off
1. Solenoid stuck "On"
Motor runs extremely hot
1. Long period of operation
2. Damaged motor
3. Damaged brake
Motor runs but with
1. Weak battery
insufficient power or line
speed
2. Battery to winch wire too
long
3. Poor battery connection
4. Poor ground
5. Damaged brake
Motor runs but drum
1. Clutch not engaged
doesn't turn
Winch runs backwards
1. Motor wires reversed
2. Solenoids wired
incorrectly
Winch will not hold load
1. Excessive load
2. Worn or damaged brake
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If a problem arises, contact your nearest
Superwinch dealer or repair center.
Corrective Action
1.
Disengage
CAUTION
clutch before performing
this test to prevent pow-
ering the wire rope
drum. If a solenoid sticks
once, it is likely to stick
again and must be
replaced immediately.
Tap solenoid to free stuck
contacts. Check by apply-
ing voltage to the small
solenoid terminal. Be
sure solenoid is grounded
back to source. A sole-
noid that is not stuck will
make an audible "click"
when first energized.
2. Replace switch
3. Check for poor connections:
Always use 2
CAUTION
wrenches (spanners)
(see Fig. 11)
4. Replace or repair motor
5. Check the ground path
between battery nega-
tive and solenoid base
1. If a solenoid sticks on,
reverse direction and
hold trigger switch until
the power lead can be
disconnected. A safety
disconnect switch is avail-
able as an accessory
1. Allow to cool
2. Replace or repair motor
3. Replace or repair brake
1.
Recharge or replace battery.
Check charging system
2. Use larger diameter wire
3. Check battery terminals
for corrosion. Clean as
required
4. Check and clean
connections
5. Repair or replace brake
1. Engage clutch
1. Recheck wiring
2. Recheck wiring
1. Reduce load or double
line
2. Repair or replace brake
W A R R A N T Y R E P A I R C E N T E R S
U S A
Superwinch Inc.
Winch Drive
Putnam, CT 06260
860-928-7787
repair@superwinch.com
Electric Motor Repair
2010 North 4th Street
Minneapolis, MN 55411
612-588-4693
Berens & Associates
124 Hegenberger Loop
Oakland, CA 94621
888-540-2858
J & L Equipment
9205 NE 349th Street
Lacenter, WA 98629
888-353-3298
Zorko's Alternator Service
241 Wells Road
Home, PA 15747
800-468-5055
Electric Motors of Iowa
50 Commercial Court
Iowa City, IA 52246
319-354-4040
C A N A D A
Torcan Equipment
163 Buttermill Ave., Unit 5
Concord Ont. L4K 3X8
905-0761-8816
Harold Supply
3 Southerland Ave.
Sudbury Ont. P3C 3A7
705-761-4455
ABC Rentals
201 Regent Ave. W
Winnipeg MB R2C 1R3
204-224-1760
Moncton Elec. Motor LTD
253 Collishaw St.
Moncton NB E1C 9R2
506-859-7505
Les Equipment Twin
10401 Parkway Blvd.
Ville D'Anjou, Quebec H1J 1R4
514-353-1190
Buffalo Industries
251 Princess Street
Winnipeg, Manitoba R3B 1M1
204-942-1951
Air Electric Service
6739 76th Avenue
Edmonton, Alberta T6B 0A9
780-465-0906
Muskoka Auto Parts
11King William St.
Huntsville, Ont. P1H 2K8
705-789-2321
Lou Dennis Auto
Hiway 11 South
Sundridge, Ont. P0A 1Z0
705-384-5345
Walkwood Supply
35 Wellington St.
Lindsay, Ont K9V 4S1
705-324-2156
Bobcaygeon Auto and Marine
91 Main St.
Bobcaygeon, Ont. K0M 1A0
705-738-2317
MAP Bracebridge
19 Taylor Rd.
Bracebridge, Ont. P1L 1W3
705-645-8785
MAP Fenelon Falls
165 Lindsay St.
Fenelon Falls, Ont. K0M 1N0
705-887-6232
Argo Dist.
9431 63rd Avenue
Edmonton, Alberta T6B OG2
403-438-4443
U N I T E D K I N G D O M
Superwinch, LTD
Abbey Rise, Whitchurch road
Tavistock, Devon PL19 9DR
+44 (0) 1822 614101
W O R L D W I D E
Contact your Local
Superwinch Distributor or call Superwinch.
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