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20 Troubleshooting
20.1
Troubleshooting Chainsaw or Battery
Fault
LEDs on the
battery
Saw does not
1 LED flashing
start when swit‐
green.
ched on.
1 LED emits
red light.
3 LEDs flash
red.
3 LEDs light
up red.
4 LEDs
flash red.
Saw cuts out
3 LEDs light
during operation.
up red.
Chainsaw run‐
time is too short.
Smell of smoke
or burning in the
cutting area.
48
Cause
State of charge of the
battery is too low.
The battery is too
warm or too cold.
Chainsaw fault.
Chainsaw is too hot.
There is a fault in the
battery.
No electrical contact
between the chainsaw
and battery.
Chainsaw or battery
damp.
Chainsaw is too hot.
There is an electrical
fault.
The battery is not fully
charged.
The battery life has
been exceeded.
The saw chain has
not been correctly
sharpened.
Insufficient saw chain
oil in the oil tank.
The chain lubrication
system is supplying
insufficient saw chain
oil.
The saw chain is
over-tensioned.
Remedy
► Recharge the battery fully as described in
the User Manual for the STIHL AL 101,
301, 301-4, 500 chargers.
► Engage chain brake and remove battery.
► Allow the battery to cool down or warm
up.
► Engage chain brake and remove battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Disengage the chain brake.
► Switch on the chainsaw.
► If 3 LEDs continue to flash red: Do not
use your chainsaw and contact your
STIHL servicing dealer for assistance.
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down.
► Engage the chain brake, remove and refit
the battery.
► Disengage the chain brake.
► Switch on the chainsaw.
► If 4 LEDs continue to flash red: Do not
use the battery; contact a STIHL authori‐
zed dealer.
► Engage chain brake and remove battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Allow chainsaw or battery to dry,
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down.
► Engage the chain brake, remove and refit
the battery.
► Switch on the chainsaw.
► Recharge the battery fully as described in
the User Manual for the STIHL AL 101,
301, 301-4, 500 chargers.
► Replace battery.
► Sharpen chain as specified.
► Fill up with saw chain oil.
► Do not use the chainsaw and contact
your STIHL authorized dealer.
► Tension the saw chain as specified.
20 Troubleshooting
21.6.
0458-791-9621-D