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11. Troubleshooting
Observe all safety instructions included in these operating instructions!
Problem
No reception
Interference of other
devices by the
outdoor sensors
Problems during
synchronisation
Possible solutions
• The distance between the base station and the outdoor sensors is
too long. Change the place of installation of the outdoor sensors.
• Objects or shielding materials impair the radio reception. Change
the place of installation of the outdoor sensors and the base station.
• The batteries of the outdoor sensors are weak or almost empty. As
a test, insert new batteries into the outdoor sensors.
• Another transmitter at the same or adjacent frequency interferes the
radio signal of the outdoor sensors. This could be wireless phones,
wireless loudspeakers or similar systems.
In most cases, such products are not operated continuously. That
means that the radio reception will be perfect on the following day
and its more difficult to detect the cause of the problem.
If it is possible, set another frequency for these devices. This step
can eliminate the reception problem of the weather station.
• The outdoor sensors emit their data to the base station at intervals
of approximately 3 minutes for the duration of 0.1 second (100ms).
In this short period of time
other devices are possibly interfered. For example, a very short
interfering signal can be heard in a wireless phone every 3 minutes.
• When the batteries are inserted into the outdoor sensors and the
base station (keep strictly to this order of proceeding!!), these
devices are in the synchronisation mode. Here, a data telegram is
emitted every 4 seconds. This accelerates the detection and
registration process of the outdoor sensors at the base station.
To force a new synchronisation, take the batteries out of the base
station and the outdoor sensors. Afterwards, wait at least 50
seconds before inserting the batteries again into the outdoor sen-
sors and finally in the base station (this sequence is to be observed
in any case, first insert the batteries into all the existing outdoor
sensors and only then insert the batteries into the base station).
However, all the data/values saved in the base station (e.g. mini-
mum values, maximum values, but also dates and times) will be lost
then.
• Before installing the outdoor sensors for example in your garden,
carry out a functional test as described at the beginning of chapter
7.
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