SOMFY SGS 201 Manuel D'utilisation page 37

troubleshooting guide
n SGS does not respond to actions on the remote control
The ON/OFF indicator light does not come on when the power supply is connected.
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► Check the power supply.
► Check the supply cable.
► Check the fuse.
The DANGER indicator light remains permanently on.
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This signal indicates a cell fault.
► Check the cell alignment.
► Check power supply to the cells.
► Check that the cells are recognised in automatic mode.
► Check that the voltage of the light matches the power supply (230V or 24V for solar
power).
The ON/OFF indicator light flashes slowly.
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► Power supply fault: call the Somfy Hotline.
► Excessive load: excessive wind or door too heavy.
The ON/OFF indicator light flashes quickly.
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► Cylinder overheated: wait for it to cool down.
► Short circuit on motor output(s): call the Somfy Hotline.
Cylinders M1 and M2 will not start or move in the wrong direction.
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► Check the connection to the electronics.
► Check the extension piece between the two cylinders.
► Check the cylinder wiring, reverse if necessary (see page 9).
The remote control range is reduced.
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► Check the aerial wire.
► Check the transmitter battery.
► Environmental disturbance (electric pylon, metal walls etc.).
► Use an outside aerial.
After closing, the gate reopens automatically.
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► Offset the gate mounting bracket slightly, in the opposite direction to the hinge pin,
using the oblong holes.
After opening, the gate closes automatically.
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► Check the cylinder wiring (see page 9).
n other problems
If you have any other problems or queries concerning your SGS, please contact our advisors by
calling the Somfy UK Hotline : 0113 391 30 30
Accessories -
Description and connections
n Cells
The cells are used to stop or reverse the movement of the gate when an obstacle is detected.
A set of cells can be installed. Each set of cells comprises:
• one transmitter cell (TC),
• one receiver cell (RC).
Cell location
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To simplify the wiring, place the receiver
cell on the pillar supporting the motor fitted
with the electronic unit.
Before connecting the cells,
remove the wire (shunt), placed
between terminals 3 and 4 of the
electronic unit.
Wiring diagram for a set of cells
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TX RX
1 2 3 5
1 2
For solar power, see page 19.
For optimum cell operation, it is necessary to reposition the cell cover.
Safety advice
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The correct operation of the cells must be checked every 6 months. To do this, when the gate is closing,
block one cell with your hand. Closing should be interrupted.
2400939
max. 20 cm
max. 20 cm
25 cm
15