Troubleshooting - SentrySafe Fire-Safe Manuel Du Propriétaire

Bolting Down Your Safe
Bolt-down instructions... continued
Move the safe aside to clear both marked spots for drilling.
5
Drill into the floor:
6
For wood: Using the
A
(64 mm) deep in each marked spot.
For masonry: Using the
B
(64 mm) deep in each marked spot. Install a masonry
anchor in each hole.
Replace the safe in the desired position, with the holes in
7
the safe aligned with those in the floor.
Securing the safe:
8
A For wood: Pass each lag screw through a washer,
then through the safe and into a hole. Tighten with
the wrench.
For masonry: Pass each lag screw through a washer,
B
F
then through the safe and into a masonry anchor.
Tighten with the wrench. Place masonry anchors into
F
the holes in the floor.
F
NOTE: • The safe should not be bolted to a wall, this will compromise the fire rating.
Drill holes through the feet only. DO NOT drill through the back or sides.
• Bolting/unbolting the unit is at the consumer's expense and discretion.
• SentrySafe is not responsible for any costs incurred if the unit is to be replaced.
Not all SentrySafe products come with a bolt-down kit.
Please go to www.sentrysafe.com to learn more about the recommended hardware for
your safe.
⁄ " drill bit, drill a hole 2 ⁄ "
9 1
32 2
⁄ " drill bit, drill a hole 2 ⁄ "
3 1
8 2
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Troubleshooting

The Problem: Why it is Happening:
The door will not 1. Shipping screw is in place.
lock. 2. Confirm that there is no
obstruction in the door.
3. Bolted down incorrectly.
The handle is not the clutch mechanism has
in the horizontal been engaged.
position when the
safe is locked.
Cannot open door
1. Safe doors equipped with
after inputting the a water-resistant gasket may
combination or
initially be tight.
electronic code. 2. Key lock is in the locked
position. (select models only)
The dial does 1. Shipping screw is still in place.
not turn. 2. Locking bolts are not fully
extended.
Red indicator light An incorrect code has been
blinks three times
entered.
and there are
three beeps.
Red indicator light Keypad communication error.
blinks five times and
there are five beeps.
Red indicator light Program button is pressed out of
blinks once and there sequence.
is one beep. -or-
5 seconds has lapsed between
button entries.
Red indicator light An incorrect code has been
is blinking. entered three times and system
has entered delay mode.
Yellow indicator light Battery power is low. -or- Battery
is on. may be the wrong type.
The Solution:
1. Remove the screw on the back inside
of the door.
2. Remove all items and accessories
from inside the safe. If this resolves
the issue, re-set the accessories and
organize items to properly fit.
3. See pages 11 for proper bolt-down
instructions.
Rotate the handle up or down until it
clicks into the horizontal position.
1. Hold the handle up while inputting
the code or dialing the combination
and then pull down on the handle..
2. If your safe is equipped with a key
lock ensure that the key is in the
unlocked position. (select models only)
1. Remove the screw from the back of
the door.
2. ensure the handle is in the
horizontal position.
Verify code and re-enter. If the
programmable code you are using
doesn't work then use the factory code.
If successful re-program your
programmable code.
Please call our Customer Service center.
Start over.
Wait two minutes and start over.
Replace with new alkaline batteries.
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