clage DEX 12 Next Instructions D'utilisation Et D'installation page 28

DEX 12 Next
4. Trouble-shooting and service
EN
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table, please
contact the service organisation of
your importer or the Central Customer
Service Department. Please have the
details of the typeplate at hand.
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone: +49 4131 8901-40
Fax: +49 4131 8901-41
Email: service@clage.de
All manuals and user guides at all-guides.com
This instantaneous water heater was manufactured conscientiously and checked sev-
eral times before delivery. Should malfunctions nevertheless occur, it is usually only
due to a bagatelle. First attempt to switch the house fuses off and on again in order to
reset the electronics. Next, try to remedy the problem with reference to the following
table. In doing so, you will avoid unnecessary expense of customer service assistance.
DEX 12 Next
Problem
Water stays cold,
touch display shows
power break
screen
Water stays cold, dis-
play shows
error symbol
Flow rate of hot
water too weak
Selected temperature
is not reached
Sensor keys does not
respond correctly or
only sporadically
28
Cause Solution
Master fuse tripped Renew or activate fuse
Safety pressure cut-out
Contact customer service
tripped
Switch fuses off and on. If sym-
The appliance has
bol "wrench" is still indicated,
detected an error
contact customer service
Outlet fitting dirty or Clean shower head, jet regula-
calcified tor or sieves
Fine filter dirty or calci- Let clean fine filter by customer
fied service
Decrease the warm water flow
Power limit reached
at the tap
Cold water has been Tap hot water only; set temper-
added via the tap ature, check outlet temperature
Dry display by wiping it with a
Display glass is wet
soft cloth