Error Message - Spypoint LIVE Manuel De L'utilisateur

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DOWNLOADING TO A COMPUTER
To transfer or view pictures and videos using a computer, the camera
must be powered and set to the main menu before connecting the
USB cable (supplied) to the computer. Once the cable is plugged,
the computer recognizes the camera and installs the software
automatically. Click on "My Computer" and select "Removable
Disk". Then click "DCIM" and "100SPYPT" to find the photos and
videos stored on the memory card.
The folder named "TRANSMIT" is a systems folder used by the
cellular transmission protocol, ignore this folder.
Note: Videos in .MP4 format require the use of a video player
software such as VLC or QuickTime.
Taking the memory card out of the camera and inserting it into the
computer port will achieve the same results. If no SD card slot is
built into the computer, use a multi-card reader RD25-1
(sold separately, see "Options").
TROUBLESHOOTING
No person or no animal on photos:
1. Rising sun or sunset can trigger the motion sensor. Camera must
be reoriented.
2. At night, motion sensor may detect beyond range of the
IR illumination. Reduce the detection range of the camera
("Settings menu" / "Sensitivity").
3. Small animals may cause unwanted detections. Reduce the
detection range and/or raise the camera.
4. Motion sensor may detect animals through foliage.
5. If a person/animal moves quickly, it may move out of the
camera's field of view before photo is taken. Move camera
further back or redirect camera.
6. Camera must be set on a stable and immovable object. e.g. large
tree.
Blinking red light in front of the camera:
• Camera is set in "Photo" or "Video" mode. Red light on the
front of the camera flashes for 60 seconds to allow the user to
leave without being photographed or filmed.

ERROR MESSAGE

Modem error The cellular modem of the camera is
defective.
SIM card error The SIM card is missing or defective.
No service The SIM card network provider
cannot be reached.
Wrong cellular config The provider of the SIM card is
different from the one selected in the
camera settings.
No data plan or server No data plan is active or the server
myspypoint.com is inaccessible.
not accessible
Account required The SIM card is not registered on
myspypoint.com
Cellular not available The camera was set in Cellular or
Security mode. It will be changed to
in video mode
Standalone.
Could not connect
Indicates that there is no data plan or
another error occurred.
Internal Error The camera must be turned off and
restarted after 1 min. To avoid this
problem, wait at least 2 seconds
between stopping and starting of the
camera.
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