Warranty And Repair Policy; Repairs - PARKZONE Stinson Reliant SR-10 BNF Manuel D'utilisation

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Warranty and Repair Policy

Warranty Period
the Products purchased (the "Product") will be free from defects
in materials and workmanship at the date of purchase by the
Purchaser.
Limited Warranty
Horizon reserves the right to change or modify this warranty
without notice and disclaims all other warranties, express or
implied.
(a) This warranty is limited to the original Purchaser ("Purchaser") and
warranty covers only those Products purchased from an authorized
Horizon dealer. Third party transactions are not covered by this
warranty. Proof of purchase is required for all warranty claims.
(c) Purchaser Remedy- Horizon's sole obligation hereunder shall be
that Horizon will, at its option, (i) repair or (ii) replace, any Product
determined by Horizon to be defective. In the event of a defect,
these are the Purchaser's exclusive remedies. Horizon reserves the
right to inspect any and all equipment involved in a warranty claim.
Repair or replacement decisions are at the sole discretion of Horizon.
This warranty does not cover cosmetic damage or damage due to
modification of or to any part of the Product. This warranty does not
cover damage due to improper installation, operation, maintenance,
or attempted repair by anyone other than Horizon. Return of any
Product by Purchaser must be approved in writing by Horizon before
shipment.
Damage Limits
liability of Horizon exceed the individual price of the Product on
which liability is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability
associated with the use of this Product, you are advised to return this
Product immediately in new and unused condition to the place of
purchase.
conflict of law principals).
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All manuals and user guides at all-guides.com
Warranty Services
Questions, Assistance, and Repairs
started, you must contact Horizon directly. This will enable Horizon to
better answer your questions and service you in the event that you may
need any assistance. For questions or assistance, please direct your email
to productsupport@horizonhobby.com, or call 877.504.0233 toll free to
on our website at www.horizonhobby.com.
Inspection or Repairs
If this Product needs to be inspected or repaired, please use the
website or call Horizon to obtain a Return Merchandise Authorization
(RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible for merchandise until
com under the Repairs tab. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for repair. When calling
Horizon, you will be asked to provide your complete name, street
address, email address and phone number where you can be reached
during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of the shipping
carton.
Notice
a battery, please contact the appropriate Horizon Product Support
office.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be repaired or replaced
free of charge. Repair or replacement decisions are at the sole
discretion of Horizon.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be
completed and payment will be required without notification
or estimate of the expense unless the expense exceeds 50%
of the retail purchase cost. By submitting the item for repair you
are agreeing to payment of the repair without notification. Repair
minimum of ½ hour of labor. In addition you will be billed for
return freight. Horizon accepts money orders and cashiers checks,
By submitting any item to Horizon for inspection or repair, you are
agreeing to Horizon's Terms and Conditions found on our website
under the Repairs tab.