skywalk is offering its customers a brand new Guarantee. This Guarantee applies to all customers
who have purchased a Glider after 01.07.2007, and further extends the current skywalk Guarantee.
We are calling it the skywalk 2+2 Guarantee. The skywalk 2+2 Guarantee covers material or work-
manship defects and applies to all authorized, (DHV seal of approval or CEN) privately used equip-
ment. Professionally used gliders (for instance Flight Instruction School Gliders and commercial-
ly utilized Tandem gliders) are not included in the guarantee. No warranty claim is available for: Nor-
mal wear and tear insuffi cient maintenance, improper storage, treatment or handling with chemicals
of any kind accidents or purposefully crashing into obstacles any behaviour which is purposefully da-
maging to the glider In order to activate the guarantee, the customer must send the completed sky-
walk Guarantee Card within 14 days back to skywalk, or simply complete the on-line formula on the
skywalk homepage. In the case of damage the Glider should be sent to skywalk at the customers
expense with a copy of the sales contract. Guarantee decisions and Guarantee repair will be carried
out exclusively by skywalk. If a Guarantee is warranted, skywalk will carry out all decisions regar-
ding repair, parts exchange or product replacement (possibly with discount- new for your old glider)
The Guarantee is valid until 2 years after the date of purchase. If a complete Glider check is perfor-
med by skywalk or by a skywalk authorized check center (current listing under (www.skywalk.org/
dealer) according to rigorous skywalk guidelines within two years of purchase, then skywalk will ex-
tend the 2+2 Guarantee for two more years, so to speak, to a 4 year Guarantee. skywalk strives to
fi nd the optimal solution for each individual customer, and where applicable is prepared to under-
take further actions as a gesture of goodwill to our customers.
To take advantage of all the
skywalk 2+2 Guarantee please
register on www.skywalk.org