en
Simple troubleshooting
Problem
Grinding unit does not
grind the beans�
No hot water dispensed�
Too little or no milk froth�
Coffee dispensing slows
to a trickle or stops
completely.
Coffee has no "crema".
Coffee is too "acidic".
Coffee is too "bitter".
The water filter does not
stay in position in the
water tank (16)�
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
36
Cause
Beans are not falling into
the grinding unit (beans too
oily).
The milk frother (6) is
soiled�
The milk frother (6) is
soiled�
Milk unsuitable for frothing� Use milk with a fat content of at
The milk frother (6) is not
assembled correctly.
Buildup of limescale in the
appliance�
The grind setting is too fine
or the preground coffee is
too fine.
Buildup of limescale in the
appliance�
Unsuitable type of coffee.
The beans are no longer
fresh�
The grind setting is not
suitable for the beans�
The grind setting is too
coarse or the preground
coffee is too coarse�
Unsuitable type of coffee.
The grind setting is too fine
or the preground coffee is
too fine.
Unsuitable type of coffee.
The water filter is not fitted
correctly.
Remedy
Gently tap the bean container
(1). Change the type of coffee if
necessary.
When the bean container (1) is
empty, wipe it with a dry cloth.
Clean the milk frother (6), see
"Maintenance and daily cleaning".
Clean the milk frother (6), see
"Maintenance and daily cleaning".
least 1�5%�
Wet the milk frother parts and
press together firmly.
Descale the appliance as
described in the instructions�
Adjust the grinding unit to a
coarser setting or use coarser
preground coffee.
Descale the appliance as
described in the instructions�
Use a type of coffee with a higher
proportion of robusta beans�
Use fresh beans�
Adjust the grind setting to fine.
Adjust the grinding unit to a finer
setting or use finer preground
coffee�
Use a darker roast�
Adjust the grinding unit to a
coarser setting or use coarser
preground coffee.
Change the type of coffee.
Firmly press the water filter
straight down into the tank
connection�